The University of Southampton
University of Southampton Institutional Repository

How enhancement of IS service provision creates opportunities for service science

Stamati, Teta, Ojiako, Udechukwu, Papadopoulos, T. and Maguire, Stewart (2011) How enhancement of IS service provision creates opportunities for service science The Journal of Strategic Information Systems (Submitted).

Record type: Article


The paper presents the findings of an exploratory research initiative providing a knowledge
guide for enhancement of service provision from a practical perspective. The study, which commences
with a description of the general application of service science, focuses on discussing practical
parameters which present major challenges towards its widespread permutation. Data were gathered
from Greek IS stakeholders during a series of workshops consultations and personal interviews. The
results facilitate an argument that the emergence of service science serves as an appropriate medium
to deal with the challenges of service delivery.

Text JSIS-S-11-00022.pdf - Other
Restricted to Repository staff only
Download (796kB)

More information

Submitted date: 2011


Local EPrints ID: 177845
ISSN: 0963-8687
PURE UUID: ff13f85a-7259-43d4-9f74-3e612c510553

Catalogue record

Date deposited: 22 Mar 2011 16:48
Last modified: 08 Sep 2017 16:33

Export record


Author: Teta Stamati
Author: Udechukwu Ojiako
Author: T. Papadopoulos
Author: Stewart Maguire

University divisions

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton:

ePrints Soton supports OAI 2.0 with a base URL of

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.