Logistics service provider - client relationships

Panayides, Photis M. and So, M.C. (2005) Logistics service provider - client relationships Transportation Research Part E: Logistics and Transportation Review, 41, (3), pp. 179-200. (doi:10.1016/j.tre.2004.05.001).


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The paper investigates the effects of relationship orientation in the logistics service provider–client interaction. A conceptual model is developed and six research hypotheses are empirically analysed using structural equation modelling. The results indicate that relationship orientation has a positive influence on key organisational capabilities, like organisational learning and innovation, promoting an improvement in supply chain effectiveness and performance. Theoretical, managerial and research implications are discussed.

Item Type: Article
Digital Object Identifier (DOI): doi:10.1016/j.tre.2004.05.001
ISSNs: 1366-5545 (print)
Keywords: logistics service providers, relationship marketing, learning, innovation, supply chain performance
ePrint ID: 180721
Date :
Date Event
1 May 2005Published
Date Deposited: 14 Apr 2011 11:26
Last Modified: 18 Apr 2017 02:31
Further Information:Google Scholar
URI: http://eprints.soton.ac.uk/id/eprint/180721

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