The productive ward: releasing time to care - learning and impact review

Abstract

The Productive Ward: Releasing time to care™ programme aims to empower ward teams to identify areas for improvement by giving staff the information, skills and time they need to regain control of their ward and the care they provide.

The NHS Institute for Innovation and Improvement commissioned Kings College London to undertake a review of the Productive Ward programme. This review (undertaken February-June 2009) set out to establish the overall learning from and impact of The Productive Ward programme since its conception in 2005, and to suggest how this can be spread and sustained.

The review applies an evidence-based Diffusion of Innovation framework to The Productive Ward programme to examine multi-level perspectives (national, regional, local) of learning and impact. The findings are informed by in-depth interviews with national and regional stakeholders, a national online-survey of frontline staff, and case studies of implementation within five NHS acute Trusts.

Overall, this review finds The Productive Ward programme has been successfully framed and communicated in a way that connects with frontline NHS staffs’ need and will for change, and that it thrives where local leadership and ownership are strong. The review suggests 15 ‘top tips’, which comprise of key lessons from the programme to date that will assist trusts in local implementation in the future.

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Identifiers

ORCID for P. Griffiths: orcid.org/0000-0003-2439-2857

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