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Conceptualising social CRM in SMEs

Harrigan, Paul (2011) Conceptualising social CRM in SMEs At Australian and New Zealand Marketing Association Conference.

Record type: Conference or Workshop Item (Paper)
Microsoft Word ANZMAC_Paper_2011.doc - Other
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Submitted date: November 2011
Venue - Dates: Australian and New Zealand Marketing Association Conference, 0000-02-01

Identifiers

Local EPrints ID: 185425
URI: http://eprints.soton.ac.uk/id/eprint/185425
PURE UUID: ed727bd3-b251-4424-b836-7fb6f2878340

Catalogue record

Date deposited: 10 May 2011 13:46
Last modified: 18 Jul 2017 11:49

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