The University of Southampton
University of Southampton Institutional Repository

The design with intent method: a design tool for influencing user behaviour

Record type: Article

Using product and system design to influence user behaviour offers potential for improving performance and reducing user error, yet little guidance is available at the concept generation stage for design teams briefed with influencing user behaviour. This article presents the Design with Intent Method, an innovation tool for designers working in this area, illustrated via application to an everyday human–technology interaction problem: reducing the likelihood of a customer leaving his or her card in an automatic teller machine. The example application results in a range of feasible design concepts which are comparable to existing developments in ATM design, demonstrating that the method has potential for development and application as part of a user-centred design process.

Full text not available from this repository.

Citation

Lockton, Dan, Harrison, Daniel J. and Stanton, Neville A. (2010) The design with intent method: a design tool for influencing user behaviour Applied Ergonomics, 41, (3), pp. 382-392. (doi:10.1016/j.apergo.2009.09.001).

More information

Published date: May 2010
Keywords: product design, interaction design, user behaviour, methods

Identifiers

Local EPrints ID: 186465
URI: http://eprints.soton.ac.uk/id/eprint/186465
ISSN: 0003-6870
PURE UUID: 4d8af0c0-8f1a-4515-ad96-97615ae80130

Catalogue record

Date deposited: 13 May 2011 10:54
Last modified: 18 Jul 2017 11:47

Export record

Altmetrics

Contributors

Author: Dan Lockton
Author: Daniel J. Harrison

University divisions


Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×