George, Steve (2002) Editorial. NHS Direct audited. Customer satisfaction, but at what price? BMJ, 324 (7337), 558-559. (doi:10.1136/bmj.324.7337.558).
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Published date: 9 March 2002
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Keywords:
editorial, consumer satisfaction, information services, standards, health care costs, state medicine, humans, hotlines, management audit, great britain
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Local EPrints ID: 24338
URI: http://eprints.soton.ac.uk/id/eprint/24338
ISSN: 0959-8138
PURE UUID: 37ed9613-a07c-413c-806d-7db9b9cbc702
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Date deposited: 30 Mar 2006
Last modified: 15 Mar 2024 06:54
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Author:
Steve George
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