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Editorial. NHS Direct audited. Customer satisfaction, but at what price?

Editorial. NHS Direct audited. Customer satisfaction, but at what price?
Editorial. NHS Direct audited. Customer satisfaction, but at what price?
editorial, consumer satisfaction, information services, standards, health care costs, state medicine, humans, hotlines, management audit, great britain
0959-8138
558-559
George, Steve
bdfc752b-f67e-4490-8dc0-99bfaeb046ca
George, Steve
bdfc752b-f67e-4490-8dc0-99bfaeb046ca

George, Steve (2002) Editorial. NHS Direct audited. Customer satisfaction, but at what price? BMJ, 324 (7337), 558-559. (doi:10.1136/bmj.324.7337.558).

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Published date: 9 March 2002
Keywords: editorial, consumer satisfaction, information services, standards, health care costs, state medicine, humans, hotlines, management audit, great britain

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Local EPrints ID: 24338
URI: http://eprints.soton.ac.uk/id/eprint/24338
ISSN: 0959-8138
PURE UUID: 37ed9613-a07c-413c-806d-7db9b9cbc702

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Date deposited: 30 Mar 2006
Last modified: 08 Jan 2022 12:51

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Author: Steve George

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