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Using Intelligent Agents to Manage Business Processes

Record type: Conference or Workshop Item (Paper)

This paper describes work undertaken in the ADEPT (Advanced Decision Environment for Process Tasks) project towards developing an agent-based infrastructure for managing business processes. We describe how the key technology of negotiating, service providing, autonomous agents was realised and demonstrate how this was applied to the BT business process of providing a customer quote for network services.

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Citation

Jennings, N. R., Faratin, P., Johnson, M. J., O'Brien, P. and Wiegand, M. E. (1996) Using Intelligent Agents to Manage Business Processes At 1st Int. Conf. on The Practical Application of Intelligent Agents and Multi-Agent Technology, United Kingdom. , pp. 345-360.

More information

Published date: 1996
Venue - Dates: 1st Int. Conf. on The Practical Application of Intelligent Agents and Multi-Agent Technology, United Kingdom, 1996-01-01
Organisations: Agents, Interactions & Complexity

Identifiers

Local EPrints ID: 252150
URI: http://eprints.soton.ac.uk/id/eprint/252150
PURE UUID: 77159761-faa1-42c9-8742-3dde6e3fe885

Catalogue record

Date deposited: 03 Dec 2002
Last modified: 18 Jul 2017 10:05

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Contributors

Author: N. R. Jennings
Author: P. Faratin
Author: M. J. Johnson
Author: P. O'Brien
Author: M. E. Wiegand

University divisions


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