The University of Southampton
University of Southampton Institutional Repository

From Knowledge Engineering to Knowledge Management

From Knowledge Engineering to Knowledge Management
From Knowledge Engineering to Knowledge Management
Knowledge Management is seen by many to be a prerequisite for the successful organisation, and one that relies heavily, though not exclusively, on a sound technological infrastructure. A major drawback, though, with current technology (e.g. Lotus Notes and WWW) is its focus on information management and communication rather than on knowledge itself. What Knowledge Management needs are tools and techniques that are more oriented towards knowledge - its creation, mapping, transfer and use. We show how many of the methods and tools used in the branch of artificial intelligence known as Knowledge Engineering can be adapted to provide such a knowledge-oriented technology, and lead to significant benefits for organisations. A number of case studies are presented which illustrate our points, including decision making at Andersen Consulting and best practice at Rolls-Royce. A more elaborated use is shown in the context of Business Process Reengineering, where a new software tool-kit called SPEDE is being applied and validated within the aerospace and automotive industries.
1045-3172
Shadbolt, N. R.
5c5acdf4-ad42-49b6-81fe-e9db58c2caf7
Milton, N.
2084a12b-e2ca-4fde-85a8-b565c4c1f4bc
Shadbolt, N. R.
5c5acdf4-ad42-49b6-81fe-e9db58c2caf7
Milton, N.
2084a12b-e2ca-4fde-85a8-b565c4c1f4bc

Shadbolt, N. R. and Milton, N. (1999) From Knowledge Engineering to Knowledge Management. British Journal of Management.

Record type: Article

Abstract

Knowledge Management is seen by many to be a prerequisite for the successful organisation, and one that relies heavily, though not exclusively, on a sound technological infrastructure. A major drawback, though, with current technology (e.g. Lotus Notes and WWW) is its focus on information management and communication rather than on knowledge itself. What Knowledge Management needs are tools and techniques that are more oriented towards knowledge - its creation, mapping, transfer and use. We show how many of the methods and tools used in the branch of artificial intelligence known as Knowledge Engineering can be adapted to provide such a knowledge-oriented technology, and lead to significant benefits for organisations. A number of case studies are presented which illustrate our points, including decision making at Andersen Consulting and best practice at Rolls-Royce. A more elaborated use is shown in the context of Business Process Reengineering, where a new software tool-kit called SPEDE is being applied and validated within the aerospace and automotive industries.

Text
From_KEng_to_KM.pdf - Other
Download (622kB)

More information

Published date: 1999
Organisations: Web & Internet Science

Identifiers

Local EPrints ID: 252283
URI: http://eprints.soton.ac.uk/id/eprint/252283
ISSN: 1045-3172
PURE UUID: 774c617f-f87b-4c68-9ad3-379405168b87

Catalogue record

Date deposited: 19 Jan 2000
Last modified: 22 Sep 2020 16:43

Export record

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×