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Making Tea: Iterative Design through Analogy

Making Tea: Iterative Design through Analogy
Making Tea: Iterative Design through Analogy
The success of translating an analog or manual practice into a digital interactive system may depend on how well that translation captures not only the functional what and how aspects of the practice, but the why of the process as well. Addressing these attributes is particularly challenging when there is a gap in expertise between the design team and the domain to be modeled. In this paper, we describe Making Tea, a design method foregrounding the use of analogy to bridge the gap between design team knowledge and domain expertise. Making Tea complements more traditional user-centered design approaches such as ethnography and task analysis. In this paper, we situate our work with respect to other related design methods such as Cultural Probes and Artifact Walkthroughs. We describe the process by which we develop, validate and use analogy in order to maximize expert contact time in observation, interviews, design reviews and evaluation. We contextualize the method in a discussion of its use in a project we ran to replace a paper-based analytical chemistry lab book with an interactive system for use in a pervasive lab environment.
Design methods, pervasive systems, design elicitation
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
Hughes, Gareth
281f0201-fc7e-40f3-8c11-5fb3b2cfccca
Mills, Hugo
6f5d757d-489c-43a5-9886-18600c038375
Smith, Graham
f490019c-fdee-473a-bf9b-62be5505a206
Frey, Jeremy
038a888b-8be1-4c71-950f-969c386accef
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
Hughes, Gareth
281f0201-fc7e-40f3-8c11-5fb3b2cfccca
Mills, Hugo
6f5d757d-489c-43a5-9886-18600c038375
Smith, Graham
f490019c-fdee-473a-bf9b-62be5505a206
Frey, Jeremy
038a888b-8be1-4c71-950f-969c386accef

schraefel, m.c., Hughes, Gareth, Mills, Hugo, Smith, Graham and Frey, Jeremy (2004) Making Tea: Iterative Design through Analogy. At Designing Interactive Systems, 2004 Designing Interactive Systems, 2004, United States. 01 - 04 Aug 2004.

Record type: Conference or Workshop Item (Paper)

Abstract

The success of translating an analog or manual practice into a digital interactive system may depend on how well that translation captures not only the functional what and how aspects of the practice, but the why of the process as well. Addressing these attributes is particularly challenging when there is a gap in expertise between the design team and the domain to be modeled. In this paper, we describe Making Tea, a design method foregrounding the use of analogy to bridge the gap between design team knowledge and domain expertise. Making Tea complements more traditional user-centered design approaches such as ethnography and task analysis. In this paper, we situate our work with respect to other related design methods such as Cultural Probes and Artifact Walkthroughs. We describe the process by which we develop, validate and use analogy in order to maximize expert contact time in observation, interviews, design reviews and evaluation. We contextualize the method in a discussion of its use in a project we ran to replace a paper-based analytical chemistry lab book with an interactive system for use in a pervasive lab environment.

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More information

Published date: 2004
Additional Information: Event Dates: August 1-4 2004
Venue - Dates: Designing Interactive Systems, 2004, United States, 2004-08-01 - 2004-08-04
Keywords: Design methods, pervasive systems, design elicitation
Organisations: Web & Internet Science, Agents, Interactions & Complexity

Identifiers

Local EPrints ID: 258672
URI: https://eprints.soton.ac.uk/id/eprint/258672
PURE UUID: 6c178bde-0269-4e75-832e-f25a73ce56d7

Catalogue record

Date deposited: 16 Jun 2004
Last modified: 18 Jul 2017 09:30

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Contributors

Author: m.c. schraefel
Author: Gareth Hughes
Author: Hugo Mills
Author: Graham Smith
Author: Jeremy Frey

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