Making Tea: Iterative Design through Analogy

schraefel, m.c., Hughes, Gareth, Mills, Hugo, Smith, Graham and Frey, Jeremy (2004) Making Tea: Iterative Design through Analogy At Designing Interactive Systems, 2004, United States. 01 - 04 Aug 2004.


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The success of translating an analog or manual practice into a digital interactive system may depend on how well that translation captures not only the functional what and how aspects of the practice, but the why of the process as well. Addressing these attributes is particularly challenging when there is a gap in expertise between the design team and the domain to be modeled. In this paper, we describe Making Tea, a design method foregrounding the use of analogy to bridge the gap between design team knowledge and domain expertise. Making Tea complements more traditional user-centered design approaches such as ethnography and task analysis. In this paper, we situate our work with respect to other related design methods such as Cultural Probes and Artifact Walkthroughs. We describe the process by which we develop, validate and use analogy in order to maximize expert contact time in observation, interviews, design reviews and evaluation. We contextualize the method in a discussion of its use in a project we ran to replace a paper-based analytical chemistry lab book with an interactive system for use in a pervasive lab environment.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Event Dates: August 1-4 2004
Venue - Dates: Designing Interactive Systems, 2004, United States, 2004-08-01 - 2004-08-04
Keywords: Design methods, pervasive systems, design elicitation
Organisations: Web & Internet Science, Agents, Interactions & Complexity
ePrint ID: 258672
Date :
Date Event
Date Deposited: 16 Jun 2004
Last Modified: 23 Feb 2017 14:22
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