Strategies for the Service Market Place
Strategies for the Service Market Place
We describe a number of strategies for a future service oriented market place. We describe the SLA’s role within the service framework, and how it enables customers to make value judgements regarding the quality of a service. We also discuss the complexity of too much choice from both the customer and provider points of view, and advocate a “discrete offer” approach. We discuss the “cost of negotiation” and argue that it must be carefully balanced with the cost, value and risk of the offering being negotiated for. We add to the negotiation analysis with presentation and discussion of some results showing a simulated Grid market place and show that it is possible for service providers to deny themselves work through attempting to offer a high quality guaranteed service.
Service Oriented Architecture, Service Oriented Infrastructure, Grid Computing, Business, Service Level Agreement.
58-70
McKee, P.
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Taylor, S. J.
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Surridge, M.
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Lowe, R.
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Ragusa, C.
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Veit, D. J.
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Altmann, J.
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2007
McKee, P.
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Taylor, S. J.
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Surridge, M.
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Lowe, R.
e9158536-b15c-44d3-ad76-b10a01906748
Ragusa, C.
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Veit, D. J.
72e5d858-85d0-442f-b130-fc622b911f86
Altmann, J.
e6f15674-bb66-4df4-aaf8-e5985acaabc9
McKee, P., Taylor, S. J., Surridge, M., Lowe, R. and Ragusa, C.
(2007)
Strategies for the Service Market Place.
Veit, D. J. and Altmann, J.
(eds.)
GECON 2007: 4th International Workshop on Grid Economics & Business Models, Rennes, France.
27 - 28 Aug 2007.
.
Record type:
Conference or Workshop Item
(Paper)
Abstract
We describe a number of strategies for a future service oriented market place. We describe the SLA’s role within the service framework, and how it enables customers to make value judgements regarding the quality of a service. We also discuss the complexity of too much choice from both the customer and provider points of view, and advocate a “discrete offer” approach. We discuss the “cost of negotiation” and argue that it must be carefully balanced with the cost, value and risk of the offering being negotiated for. We add to the negotiation analysis with presentation and discussion of some results showing a simulated Grid market place and show that it is possible for service providers to deny themselves work through attempting to offer a high quality guaranteed service.
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2007_-_14249.pdf
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More information
Published date: 2007
Additional Information:
Event Dates: 27 - 28 August
Venue - Dates:
GECON 2007: 4th International Workshop on Grid Economics & Business Models, Rennes, France, 2007-08-27 - 2007-08-28
Keywords:
Service Oriented Architecture, Service Oriented Infrastructure, Grid Computing, Business, Service Level Agreement.
Organisations:
Electronics & Computer Science, IT Innovation
Identifiers
Local EPrints ID: 264249
URI: http://eprints.soton.ac.uk/id/eprint/264249
PURE UUID: 76f90555-b68c-4481-a435-edfc6a86f69c
Catalogue record
Date deposited: 04 Jul 2007
Last modified: 15 Mar 2024 03:00
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Contributors
Author:
P. McKee
Author:
M. Surridge
Author:
R. Lowe
Author:
C. Ragusa
Editor:
D. J. Veit
Editor:
J. Altmann
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