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This Time It's Personal: from PIM to the Perfect Digital Assistant

This Time It's Personal: from PIM to the Perfect Digital Assistant
This Time It's Personal: from PIM to the Perfect Digital Assistant
Interacting with digital PIM tools like calendars, to-do lists, address books, bookmarks and so on, is a highly manual, often repetitive and frequently tedious process. Despite increases in memory and processor power over the past two decades of personal computing, not much has changed in the way we engage with such applications. We must still manually decompose frequently performed tasks into multiple smaller, data specific processes if we want to be able to recall or reuse the information in some meaningful way. "Meeting with Yves at 5 in Stata about blah" breaks down into rigid, fixed semantics in separate applications: data to be recorded in calendar fields, address book fields and, as for the blah, something that does not necessarily exist as a PIM application data structure. We argue that a reason Personal Information Management tools may be so manual, and so effectively fragmented, is that they are not personal enough. If our information systems were more personal, that is, if they knew in a manner similar to the way a personal assistant would know us and support us, then our tools would be more helpful: an assistive PIM tool would gather together the necessary material in support of our meeting with Yves. We, therefore, have been investigating the possible paths towards PIM tools as tools that work for us, rather than tools that seemingly make us work for them. To that end, in the following sections we consider how we may develop a framework for PIM tools as "perfect digital assistants" (PDA). Our impetus has been to explore how, by considering the affordances of a Real World personal assistant, we can conceptualize a design framework, and from there a development program for a digital simulacrum of such an assistant that is not for some far off future, but for the much nearer term.
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
André, Paul
be9fe144-3cf4-4aaf-9ddd-c37776b00831
Van Kleek, Max
d91d9d82-83cc-477b-943f-eaba8b8fdc0c
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
André, Paul
be9fe144-3cf4-4aaf-9ddd-c37776b00831
Van Kleek, Max
d91d9d82-83cc-477b-943f-eaba8b8fdc0c

schraefel, m.c., André, Paul and Van Kleek, Max (2008) This Time It's Personal: from PIM to the Perfect Digital Assistant. At CHI2008 PIM Workshop CHI2008 PIM Workshop.

Record type: Conference or Workshop Item (Paper)

Abstract

Interacting with digital PIM tools like calendars, to-do lists, address books, bookmarks and so on, is a highly manual, often repetitive and frequently tedious process. Despite increases in memory and processor power over the past two decades of personal computing, not much has changed in the way we engage with such applications. We must still manually decompose frequently performed tasks into multiple smaller, data specific processes if we want to be able to recall or reuse the information in some meaningful way. "Meeting with Yves at 5 in Stata about blah" breaks down into rigid, fixed semantics in separate applications: data to be recorded in calendar fields, address book fields and, as for the blah, something that does not necessarily exist as a PIM application data structure. We argue that a reason Personal Information Management tools may be so manual, and so effectively fragmented, is that they are not personal enough. If our information systems were more personal, that is, if they knew in a manner similar to the way a personal assistant would know us and support us, then our tools would be more helpful: an assistive PIM tool would gather together the necessary material in support of our meeting with Yves. We, therefore, have been investigating the possible paths towards PIM tools as tools that work for us, rather than tools that seemingly make us work for them. To that end, in the following sections we consider how we may develop a framework for PIM tools as "perfect digital assistants" (PDA). Our impetus has been to explore how, by considering the affordances of a Real World personal assistant, we can conceptualize a design framework, and from there a development program for a digital simulacrum of such an assistant that is not for some far off future, but for the much nearer term.

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More information

Published date: April 2008
Venue - Dates: CHI2008 PIM Workshop, 2008-04-01
Organisations: Agents, Interactions & Complexity

Identifiers

Local EPrints ID: 264733
URI: https://eprints.soton.ac.uk/id/eprint/264733
PURE UUID: 4efc4766-36af-49b1-bcce-a8c504799d9a

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Date deposited: 23 Oct 2007
Last modified: 18 Jul 2017 07:33

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