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An information system to support the engineering designer

Crowder, Richard, Fowler, David, Reul, Quentin, Sleeman, Derek, Shadbolt, Nigel and Wills, Gary (2012) An information system to support the engineering designer Journal of Intelligent Manufacturing, 23, (5), pp. 1545-1558. (doi:10.1007/s10845-010-0458-4).

Record type: Article


Engineering companies are currently shifting their focus from selling products to providing services, hence the products’ designers must increasingly consider life-cycle requirements, in addition to conventional design parameters. To identify possible areas of concern, engineers must consider knowledge throughout the life cycle of similar or related products. However, because of the size and distributed nature of a company’s operation, engineers often do not have access to front-line maintenance data. In addition, the large number of documents generated during the design and operation of a product makes it impractical to manually review all documents thoroughly during a task. As a case study, this paper discusses the concept and development of a large hypermedia based Knowledge Desktop that has been developed to support the maintenance and future design of aircraft engines. As part of the development cycle, the performance of the software and its acceptance by the user community has been fully evaluated. The evaluation method considered in this paper focuses on the subjective opinion of the users and measures the easewith which users could retrieve the information required to perform specific tasks.

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Accepted/In Press date: 18 September 2010
Published date: November 2012
Organisations: Web & Internet Science, Agents, Interactions & Complexity, Electronic & Software Systems


Local EPrints ID: 271654
ISSN: 0956-5515
PURE UUID: 5f5a5e44-d88e-48b4-b2b4-60fb14cd8ceb
ORCID for Gary Wills: ORCID iD

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Date deposited: 26 Oct 2010 10:54
Last modified: 18 Jul 2017 06:40

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Author: Richard Crowder
Author: David Fowler
Author: Quentin Reul
Author: Derek Sleeman
Author: Nigel Shadbolt
Author: Gary Wills ORCID iD

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