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Designing the marriage of Open Innovation and User Participation

Designing the marriage of Open Innovation and User Participation
Designing the marriage of Open Innovation and User Participation
Objective. To explore and resolve any philosophical differences and pragmatic implementation issues to make the best of open innovation and end user participation in the Assistive Technology(AT) field. From this inform the design of the REALISE online open innovation community tool. Main content. Open innovation and user participation methodologies initially seem to be compatible. The definitions of Open Innovation and the claimed strengths and weaknesses, end-user participation and its strengths and weaknesses, and, a ‘marriage’ between these approaches are all presented. Further consideration reveals that evidence and usual practice in open innovation clashes with principles of user participation in the AT field and what is called ‘patient and public involvement’ in the UK. Results. In trying to establish a design for the REALISE project online platform it became apparent to project team members that there are some philosophical clashes that impact pragmatic implementation. An approach to allow the best of these two methods to be utilized for the AT field is proposed. This draws on consistency of treatment of stakeholders. It maintains the likely scenario of AT users specifying their needs and, innovators and manufacturers proposing and implementing, respectively, solutions. How the proposed approach can work with user centred design and evaluation processes is also described to further demonstrate suitability for the AT field. The practical implementation of some of these findings can be seen in REALISE. Conclusion. With the lack of hard evidence to draw on in a situation that incorporates methodological innovation it is necessary to systematically analyse and propose solutions to test. In principle it is possible to bring Open Innovation and User Participation together into a single logical approach that is self consistent and acceptable to the AT field. One important benefit should be natural involvement of users in the entire process – idea to product and use. The long term proof of the proposed solution by definition requires evidence acquired with more time and attempts to use it and to adapt it through collection of more evidence.
Assistive Technology, Open source, innovation, technology, disability
1383-813X
354-361
Cudd, Peter
4cfde269-e03f-41d7-915d-96958351ff74
Draffan, E.A.
021d4f4e-d269-4379-ba5a-7e2ffb73d2bf
Wald, Mike
90577cfd-35ae-4e4a-9422-5acffecd89d5
Lee, Steve
7a3628da-2065-4122-a06e-a7a48a6a1dd8
Cudd, Peter
4cfde269-e03f-41d7-915d-96958351ff74
Draffan, E.A.
021d4f4e-d269-4379-ba5a-7e2ffb73d2bf
Wald, Mike
90577cfd-35ae-4e4a-9422-5acffecd89d5
Lee, Steve
7a3628da-2065-4122-a06e-a7a48a6a1dd8

Cudd, Peter, Draffan, E.A., Wald, Mike and Lee, Steve (2011) Designing the marriage of Open Innovation and User Participation. Assistive Technology Research Series, 29, 354-361.

Record type: Article

Abstract

Objective. To explore and resolve any philosophical differences and pragmatic implementation issues to make the best of open innovation and end user participation in the Assistive Technology(AT) field. From this inform the design of the REALISE online open innovation community tool. Main content. Open innovation and user participation methodologies initially seem to be compatible. The definitions of Open Innovation and the claimed strengths and weaknesses, end-user participation and its strengths and weaknesses, and, a ‘marriage’ between these approaches are all presented. Further consideration reveals that evidence and usual practice in open innovation clashes with principles of user participation in the AT field and what is called ‘patient and public involvement’ in the UK. Results. In trying to establish a design for the REALISE project online platform it became apparent to project team members that there are some philosophical clashes that impact pragmatic implementation. An approach to allow the best of these two methods to be utilized for the AT field is proposed. This draws on consistency of treatment of stakeholders. It maintains the likely scenario of AT users specifying their needs and, innovators and manufacturers proposing and implementing, respectively, solutions. How the proposed approach can work with user centred design and evaluation processes is also described to further demonstrate suitability for the AT field. The practical implementation of some of these findings can be seen in REALISE. Conclusion. With the lack of hard evidence to draw on in a situation that incorporates methodological innovation it is necessary to systematically analyse and propose solutions to test. In principle it is possible to bring Open Innovation and User Participation together into a single logical approach that is self consistent and acceptable to the AT field. One important benefit should be natural involvement of users in the entire process – idea to product and use. The long term proof of the proposed solution by definition requires evidence acquired with more time and attempts to use it and to adapt it through collection of more evidence.

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Published date: 2011
Additional Information: ISBN 978-1-60750-813-7
Keywords: Assistive Technology, Open source, innovation, technology, disability
Organisations: Web & Internet Science

Identifiers

Local EPrints ID: 272985
URI: https://eprints.soton.ac.uk/id/eprint/272985
ISSN: 1383-813X
PURE UUID: 062a12d2-dcb5-4e77-872c-d1f78ff48af9

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Date deposited: 09 Nov 2011 11:56
Last modified: 18 Jul 2017 06:18

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Contributors

Author: Peter Cudd
Author: E.A. Draffan
Author: Mike Wald
Author: Steve Lee

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