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Gaining skills or just paying the bills?: workplace learning in the lower reaches of the retail sector

Record type: Article

This paper analyses the workplace learning experiences of young male retail employees. Deeming formal education highly unattractive, the pursuit of lifelong learning and continuous development for such people relies on workplace learning. Their experiences, however, over several years and across various retailers painted a grim reality. Sector-level accreditation (at National Vocational Qualification level 2) was characterised as stigmatising and indicative of deficiency to prospective employers. These qualifications, indeed all formal in-house training, were positioned as lacking in quality, inauthentic and an unnecessary cost for employers and government. Effective learning was, instead, experiential and situated, with (limited) expertise cumulatively developed through doing the job. The paper moves beyond valuable, yet well rehearsed, arguments regarding which groups get access to training opportunities and a focus on upskilling those who are least qualified. Instead, this investigation asks whether current workplace learning provision in retail can provide genuine opportunities for advancement and development for ‘moderately qualified’ young people employed in the lower levels of the labour market – a section of society whose learning experiences and needs are often overshadowed by a polarised focus between Not in education, employment or trainings, and those undertaking apprenticeships or HE.

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Citation

Roberts, Steven (2012) Gaining skills or just paying the bills?: workplace learning in the lower reaches of the retail sector Journal of Education and Work (doi:10.1080/13639080.2011.653555).

More information

Accepted/In Press date: 31 January 2012
Organisations: Southampton Education School

Identifiers

Local EPrints ID: 300162
URI: http://eprints.soton.ac.uk/id/eprint/300162
ISSN: 1363-9080
PURE UUID: fabc4db4-5612-4b27-b2c4-b6b81c19bd78

Catalogue record

Date deposited: 21 Feb 2012 14:40
Last modified: 18 Jul 2017 06:14

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