The University of Southampton
University of Southampton Institutional Repository

Delivering academic services at regional level: a grounded theory study of Thai academics

Delivering academic services at regional level: a grounded theory study of Thai academics
Delivering academic services at regional level: a grounded theory study of Thai academics
Investigating the work of Thai academic staff, this thesis addresses the extent to which academic services are delivered at regional level with respect to the national
development plan to build Thailand as a knowledge economy. This is a grounded theory research project involving three investigatory propositions namely regional, institutional and individual profiling of academic staff. The empirical setting of this investigation is a multi-site case study carried out in three traditional public universities. The thesis concludes that academic services are performed as either responding to regional needs or using resources existing within the regional proximity. For public universities, in response to the national expectation of their service roles, these universities have an institutional organisation that serves systematic service performance. However, at the operational level, despite the fact that there are many different forms of academic service delivered, part of this work is misconceived and undermined which results in an under-accounting of work and the underuse of designated institutional organisation of service delivery. With the grounded theory approach employed, these findings also function as hypotheses of a substantive theory developed regarding the three investigatory propositions. Supporting the theory developed, this thesis helps make a contribution to the knowledge by shedding new light on the way in which systematic services are to be promoted.
Chanthes, Suteera
0ab0c8e3-9e3d-42a1-ac49-4891e4174ee2
Chanthes, Suteera
0ab0c8e3-9e3d-42a1-ac49-4891e4174ee2
TAYLOR, JOHN
6ce58feb-3550-482a-8fdf-1485c355272d

Chanthes, Suteera (2010) Delivering academic services at regional level: a grounded theory study of Thai academics. University of Southampton, School of Management, Doctoral Thesis, 337pp.

Record type: Thesis (Doctoral)

Abstract

Investigating the work of Thai academic staff, this thesis addresses the extent to which academic services are delivered at regional level with respect to the national
development plan to build Thailand as a knowledge economy. This is a grounded theory research project involving three investigatory propositions namely regional, institutional and individual profiling of academic staff. The empirical setting of this investigation is a multi-site case study carried out in three traditional public universities. The thesis concludes that academic services are performed as either responding to regional needs or using resources existing within the regional proximity. For public universities, in response to the national expectation of their service roles, these universities have an institutional organisation that serves systematic service performance. However, at the operational level, despite the fact that there are many different forms of academic service delivered, part of this work is misconceived and undermined which results in an under-accounting of work and the underuse of designated institutional organisation of service delivery. With the grounded theory approach employed, these findings also function as hypotheses of a substantive theory developed regarding the three investigatory propositions. Supporting the theory developed, this thesis helps make a contribution to the knowledge by shedding new light on the way in which systematic services are to be promoted.

PDF
Final_PhD_thesis_-_SUTEERA_CHANTHES_27-MAY-2010.pdf - Other
Download (6MB)

More information

Published date: 1 February 2010
Organisations: University of Southampton, Southampton Business School

Identifiers

Local EPrints ID: 336221
URI: http://eprints.soton.ac.uk/id/eprint/336221
PURE UUID: 92148a21-ea83-4768-b722-0ecb61d0b47a

Catalogue record

Date deposited: 27 Jun 2012 09:14
Last modified: 18 Jul 2017 06:09

Export record

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×