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Development and application of a new measure of employee engagement: the ISA engagement scale

Development and application of a new measure of employee engagement: the ISA engagement scale
Development and application of a new measure of employee engagement: the ISA engagement scale
We present a new measure for assessing employee engagement. We build on Kahn’s (1990) theory and develop a model of engagement that has three requirements: a work-role focus, activation and positive affect. This model was operationalized in a new measure: the Intellectual, Social, Affective Engagement Scale (ISA Engagement Scale) comprising three facets: intellectual, social and affective engagement. Data from two studies showed that the scale and its sub-scales have internal reliability. There were associations with task performance, OCB and turnover intentions. Implications are provided for academic enquiry into the engagement process, and for HRD practices that enhance the experience of work
intellectual engagement, social engagement, affective engagement, isa engagement scale
1367-8868
Soane, Emma
3c2ff282-f2f3-4229-aa70-c8d750b77e32
Truss, Katie
7a68176a-e9e6-4889-9a0b-11136e14fc51
Alfes, Kerstin
991e3f8c-ce7a-424d-903e-69856c3bf1d1
Shantz, Amanda
63ce8de1-d5a3-4753-9431-d75074ade76e
Rees, Chris
b07038ee-2868-45b5-b394-07ae60543e10
Gatenby, Mark
9dc95cde-11ee-49fa-a380-1fd6b3e5aa39
Soane, Emma
3c2ff282-f2f3-4229-aa70-c8d750b77e32
Truss, Katie
7a68176a-e9e6-4889-9a0b-11136e14fc51
Alfes, Kerstin
991e3f8c-ce7a-424d-903e-69856c3bf1d1
Shantz, Amanda
63ce8de1-d5a3-4753-9431-d75074ade76e
Rees, Chris
b07038ee-2868-45b5-b394-07ae60543e10
Gatenby, Mark
9dc95cde-11ee-49fa-a380-1fd6b3e5aa39

Soane, Emma, Truss, Katie and Alfes, Kerstin et al. (2012) Development and application of a new measure of employee engagement: the ISA engagement scale. Human Resource Development International. (doi:10.1080/13678868.2012.726542).

Record type: Article

Abstract

We present a new measure for assessing employee engagement. We build on Kahn’s (1990) theory and develop a model of engagement that has three requirements: a work-role focus, activation and positive affect. This model was operationalized in a new measure: the Intellectual, Social, Affective Engagement Scale (ISA Engagement Scale) comprising three facets: intellectual, social and affective engagement. Data from two studies showed that the scale and its sub-scales have internal reliability. There were associations with task performance, OCB and turnover intentions. Implications are provided for academic enquiry into the engagement process, and for HRD practices that enhance the experience of work

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More information

Accepted/In Press date: 2012
e-pub ahead of print date: 27 September 2012
Keywords: intellectual engagement, social engagement, affective engagement, isa engagement scale
Organisations: Southampton Business School

Identifiers

Local EPrints ID: 336295
URI: http://eprints.soton.ac.uk/id/eprint/336295
ISSN: 1367-8868
PURE UUID: a038b951-602f-40f8-b5f0-99be66bd68bf

Catalogue record

Date deposited: 22 Mar 2012 09:26
Last modified: 16 Jul 2019 22:09

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