User adoption of mandatory enterprise technology

Ojiako, Udechukwu, Chipulu, Maxwell, Maguire, Stuart, Akinyemi, Bolaji and Johnson, Johnnie (2012) User adoption of mandatory enterprise technology Journal of Enterprise Information Management, 25, (4), pp. 373-391. (doi:10.1108/17410391211245847).


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Purpose – drawing on extant technology acceptance literature, the purpose of this paper is to critically examine the impact of mandatory enterprise technology adoption in Nigeria.

Design/methodology/approach – data were gathered from a survey of stockbrokers operating on the floor of the Nigerian Stock Exchange on two occasions over a four year period. Expert forecasting (TSModel) algorithms were employed to assess attitudinal changes of users on mandatory system adoption.

Findings – the results suggest that over time, users (stockbrokers) developed an increasingly negative perception of the technology, thus emphasising the need for managers to focus on subjective imperatives that might impact the adoption of mandated technology.

Practical implications – Africa remains neglected in relation to information systems/information technology (IS/IT) research. This has driven the authors’ interest in seeking to understand how contextual peculiarities specific to Africa could play a significant role in an understanding of well-established IS/IT models.

Originality/value – to facilitate deeper explorations of the antecedents of user adoption of mandatory enterprise technology, the authors choose to lay the theoretical foundations of this study in social theories (specifically, voluntariness and subjective norm)

Item Type: Article
Digital Object Identifier (DOI): doi:10.1108/17410391211245847
ISSNs: 1741-0398 (print)
Organisations: Faculty of Medicine, Centre of Excellence for International Banking, Finance & Accounting
ePrint ID: 341052
Date :
Date Event
Date Deposited: 12 Jul 2012 08:49
Last Modified: 17 Apr 2017 16:49
Further Information:Google Scholar

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