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Developing a ‘confidentiality bubble’ model for managing restricted information

Harwood, I.A., Turnock, S.R. and Ashleigh, M.J. (2012) Developing a ‘confidentiality bubble’ model for managing restricted information At ANZAM2012: 26th Annual Australian and New Zealand Academy of Management Conference, Australia. 05 - 07 Dec 2012. 26 pp.

Record type: Conference or Workshop Item (Paper)


This paper presents a theoretical model to help managers visualize, articulate and improve ways to proactively manage confidential information. The basis of the model metaphorically likens a confidential situation to the properties of a soap bubble, eg. elastic expansion or contraction, minimal surface area to contain a given volume, fragility, surface tension, pressure, stress, strain and the potential for bursting. We explore the conceptual developments in two phases (growth and bursting). Many attributes are mapped, the key ones being the embedded value within the information, the criticality of maintaining confidentiality, increasing pressure, communication volume and the levels of trust between individuals. The paper concludes with some purposeful actions that managers might take to manage confidential situations more effectively.

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Published date: December 2012
Venue - Dates: ANZAM2012: 26th Annual Australian and New Zealand Academy of Management Conference, Australia, 2012-12-05 - 2012-12-07
Organisations: HRM and Organisational Behaviour, Centre of Excellence for International Banking, Finance & Accounting, Engineering Science Unit


Local EPrints ID: 342171
PURE UUID: 9321c726-ad14-44b5-ba53-8753d02bb240
ORCID for I.A. Harwood: ORCID iD
ORCID for S.R. Turnock: ORCID iD

Catalogue record

Date deposited: 14 Aug 2012 14:32
Last modified: 18 Jul 2017 05:30

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