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Citizen adoption of E-government services

Citizen adoption of E-government services
Citizen adoption of E-government services
This paper considers the challenges that face the widespread adoption of E-government in Saudi Arabia. Will be using the Saudi Arabian experience as our main case study, E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. However, E-government has been implemented for a considerable time in developed countries. However E-government still faces many challenges to be implemented in developing countries such as Saudi Arabia. Adopting E-government among citizens is a big challenge that facing the government of Saudi Arabia.
182-187
Alateyah, Sulaiman
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Crowder, Richard M.
dda85236-f046-4a68-aca6-1e93b42ad8ee
Wills, Gary B.
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Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M.
dda85236-f046-4a68-aca6-1e93b42ad8ee
Wills, Gary B.
6fb72231-a1da-4ceb-8537-71c22aebd318

Alateyah, Sulaiman, Crowder, Richard M. and Wills, Gary B. (2012) Citizen adoption of E-government services. International Conference on Information Society (i-Society 2012), United Kingdom. pp. 182-187 .

Record type: Conference or Workshop Item (Paper)

Abstract

This paper considers the challenges that face the widespread adoption of E-government in Saudi Arabia. Will be using the Saudi Arabian experience as our main case study, E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. However, E-government has been implemented for a considerable time in developed countries. However E-government still faces many challenges to be implemented in developing countries such as Saudi Arabia. Adopting E-government among citizens is a big challenge that facing the government of Saudi Arabia.

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Citizen_Adoption_of_E-government-_i-Society2012_26-04.pdf - Other
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More information

e-pub ahead of print date: 25 June 2012
Venue - Dates: International Conference on Information Society (i-Society 2012), United Kingdom, 2012-06-25
Organisations: Electronic & Software Systems

Identifiers

Local EPrints ID: 342411
URI: https://eprints.soton.ac.uk/id/eprint/342411
PURE UUID: df5135c5-3888-4b6b-8304-248d7ae23a9d

Catalogue record

Date deposited: 28 Aug 2012 09:40
Last modified: 30 Sep 2019 19:06

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Contributors

Author: Sulaiman Alateyah
Author: Richard M. Crowder
Author: Gary B. Wills

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