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Towards an integrated model for citizen adoption of E-government services

Towards an integrated model for citizen adoption of E-government services
Towards an integrated model for citizen adoption of E-government services
This paper considers the challenges that face the widespread adoption of E-government in developing countries.
We will be using the Saudi Arabian experience as our main case study. E-government can be defined based on
an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments
to governments, governments to business and governments to citizens using information and communications
technology to deliver and consume services. E-government has been implemented for a considerable time in
developed countries. However E-government services still faces many challenges their implemented and general
adoption in developing countries. Therefore, this paper addressed an integrated model for ascertaining the
intention to adopt E-government services and thereby aid governments in accessing what is required to increase
adoption.
47-57
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M.
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary
3a594558-6921-4e82-8098-38cd8d4e8aa0
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M.
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary
3a594558-6921-4e82-8098-38cd8d4e8aa0

Alateyah, Sulaiman, Crowder, Richard M. and Wills, Gary (2012) Towards an integrated model for citizen adoption of E-government services. International Journal of Information Technology and Computer Science, 6, 47-57.

Record type: Article

Abstract

This paper considers the challenges that face the widespread adoption of E-government in developing countries.
We will be using the Saudi Arabian experience as our main case study. E-government can be defined based on
an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments
to governments, governments to business and governments to citizens using information and communications
technology to deliver and consume services. E-government has been implemented for a considerable time in
developed countries. However E-government services still faces many challenges their implemented and general
adoption in developing countries. Therefore, this paper addressed an integrated model for ascertaining the
intention to adopt E-government services and thereby aid governments in accessing what is required to increase
adoption.

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Published date: November 2012
Organisations: EEE

Identifiers

Local EPrints ID: 344858
URI: https://eprints.soton.ac.uk/id/eprint/344858
PURE UUID: 87d2525f-a639-4825-b04b-165f1d672451
ORCID for Gary Wills: ORCID iD orcid.org/0000-0001-5771-4088

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Date deposited: 02 Nov 2012 16:10
Last modified: 06 Jun 2018 13:03

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