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Towards an integrated model for citizen adoption of E-government services in developing countries: A Saudi Arabia case study

Towards an integrated model for citizen adoption of E-government services in developing countries: A Saudi Arabia case study
Towards an integrated model for citizen adoption of E-government services in developing countries: A Saudi Arabia case study
This paper considers the challenges that face the widespread adoption of E-government in developing countries, using Saudi Arabian our case study. E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. E-government has been implemented for a considerable time in developed countries. However E-government services still faces many challenges their implemented and general adoption in developing countries. Therefore, this paper presents an integrated model for ascertaining the intention to adopt E-government services and thereby aid governments in accessing what is required to increase adoption.
2040-2570
666-676
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M.
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary B.
3a594558-6921-4e82-8098-38cd8d4e8aa0
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M.
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary B.
3a594558-6921-4e82-8098-38cd8d4e8aa0

Alateyah, Sulaiman, Crowder, Richard M. and Wills, Gary B. (2012) Towards an integrated model for citizen adoption of E-government services in developing countries: A Saudi Arabia case study. International Journal for Digital Society (IJDS), 3 (3/4), 666-676.

Record type: Article

Abstract

This paper considers the challenges that face the widespread adoption of E-government in developing countries, using Saudi Arabian our case study. E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. E-government has been implemented for a considerable time in developed countries. However E-government services still faces many challenges their implemented and general adoption in developing countries. Therefore, this paper presents an integrated model for ascertaining the intention to adopt E-government services and thereby aid governments in accessing what is required to increase adoption.

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Published date: October 2012
Organisations: Electronic & Software Systems

Identifiers

Local EPrints ID: 345084
URI: https://eprints.soton.ac.uk/id/eprint/345084
ISSN: 2040-2570
PURE UUID: 54b76efe-094b-4158-ae1f-02165fdb9cdc
ORCID for Gary B. Wills: ORCID iD orcid.org/0000-0001-5771-4088

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Date deposited: 07 Nov 2012 10:01
Last modified: 06 Jun 2018 13:03

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Contributors

Author: Sulaiman Alateyah
Author: Richard M. Crowder
Author: Gary B. Wills ORCID iD

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