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Understanding airlines' value perceptions for value-based requirements engineering of commercial aircraft

Understanding airlines' value perceptions for value-based requirements engineering of commercial aircraft
Understanding airlines' value perceptions for value-based requirements engineering of commercial aircraft
Although Systems Engineering (SE) processes and standards are widely used in aircraft development programs, traditional requirements engineering practice for commercial aircraft does not explicitly address value perceptions and related, relevant information. In this paper, a novel approach is proposed to promote a better understanding of customer value perceptions for value-based requirements engineering. The approach is a four-step process leading from initial customer statements to component value models. A set of theories and methods is introduced in order to resolve the different concerns regarding the appropriate understanding of customer value perceptions, and based on these, the establishment of the requirements. A case study is used that shows the transformation of airlines’ initial expectation statements into a corresponding group value model, which supports the first two steps of the approach. The benefits of this approach are that perceived customer value can be explicitly qualified and quantified; and subsequently used reactively for design evaluation, and proactively for value-driven design.
Zhang, Xinwei
f09d71a3-02d8-46ac-bcec-d914689f91f9
Auriol, Guillaume
944d7384-e97e-41f4-97db-b3002868482c
Eres, Hakki
b22e2d66-55c4-46d2-8ec3-46317033de43
Baron, Claude
bc031b37-4bf1-45d8-826b-a3d939075242
Kossmann, Mario
11592d6b-11d9-497b-b368-8393f70e4805
Zhang, Xinwei
f09d71a3-02d8-46ac-bcec-d914689f91f9
Auriol, Guillaume
944d7384-e97e-41f4-97db-b3002868482c
Eres, Hakki
b22e2d66-55c4-46d2-8ec3-46317033de43
Baron, Claude
bc031b37-4bf1-45d8-826b-a3d939075242
Kossmann, Mario
11592d6b-11d9-497b-b368-8393f70e4805

Zhang, Xinwei, Auriol, Guillaume, Eres, Hakki, Baron, Claude and Kossmann, Mario (2012) Understanding airlines' value perceptions for value-based requirements engineering of commercial aircraft. 22nd Annual INCOSE International Symposium, Italy. 09 - 12 Jul 2012. 16 pp .

Record type: Conference or Workshop Item (Paper)

Abstract

Although Systems Engineering (SE) processes and standards are widely used in aircraft development programs, traditional requirements engineering practice for commercial aircraft does not explicitly address value perceptions and related, relevant information. In this paper, a novel approach is proposed to promote a better understanding of customer value perceptions for value-based requirements engineering. The approach is a four-step process leading from initial customer statements to component value models. A set of theories and methods is introduced in order to resolve the different concerns regarding the appropriate understanding of customer value perceptions, and based on these, the establishment of the requirements. A case study is used that shows the transformation of airlines’ initial expectation statements into a corresponding group value model, which supports the first two steps of the approach. The benefits of this approach are that perceived customer value can be explicitly qualified and quantified; and subsequently used reactively for design evaluation, and proactively for value-driven design.

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More information

Published date: July 2012
Additional Information: INCOSE 2012 Best Technical Paper Award
Venue - Dates: 22nd Annual INCOSE International Symposium, Italy, 2012-07-09 - 2012-07-12
Organisations: Aeronautics, Astronautics & Comp. Eng

Identifiers

Local EPrints ID: 345623
URI: https://eprints.soton.ac.uk/id/eprint/345623
PURE UUID: bc7bcb39-a022-4cbf-86ef-22fa58d055de

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Date deposited: 27 Nov 2012 15:18
Last modified: 19 Jul 2019 21:48

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