Using the notion of mental models in design to encourage optimal behaviour in home heating use


Revell, Kirsten M.A. and Stanton, Neville A. (2013) Using the notion of mental models in design to encourage optimal behaviour in home heating use At 11th International Conference on Naturalistic Decision Making 2013 (NDM 2013), France. 22 - 24 May 2013. 6 pp.

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Description/Abstract

Introduction: Understanding how to influence householder’s energy consuming behaviour, could inform far reaching strategies to combat climate change. A Mental Model (MM) approach to design, to encourage optimal behaviour was explored. Challenges exist in accessing, describing and analysing user MMs and associated behaviour.

Method: A method that considered bias in interpretation was developed, involving a structured interview, concept maps and graphical self-reported behaviour. Using this method, 6 householders in matched accommodation, over winter 2011/2012, participated in a home heating case study. Thermostat set point data was also collected from participant’s households. A home heating expert was interviewed using the same method, for comparison.

Results and discussion: Key variations in MMs of home heating were found. The differences in user MMs from each other, and an expert, were insightful in explaining non-optimal home heating operation. These suggest design solutions that could promote or compensate for user mental models to influence energy consumption.

Item Type: Conference or Workshop Item (Paper)
Venue - Dates: 11th International Conference on Naturalistic Decision Making 2013 (NDM 2013), France, 2013-05-22 - 2013-05-24
Related URLs:
Keywords: mental models, design, behaviour change, domestic energy consumption, home heating
Organisations: Faculty of Engineering and the Environment
ePrint ID: 353349
Date :
Date Event
May 2013e-pub ahead of print
Date Deposited: 07 Jun 2013 13:59
Last Modified: 17 Apr 2017 15:25
Further Information:Google Scholar
URI: http://eprints.soton.ac.uk/id/eprint/353349

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