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An integrated model for influencing Saudi Arabian citizens to adopt E-government services.

An integrated model for influencing Saudi Arabian citizens to adopt E-government services.
An integrated model for influencing Saudi Arabian citizens to adopt E-government services.
This paper discusses E-government, in particular the challenges that face its development and widespread adoption in Saudi Arabia. E-government can be defined based on an existing set of requirements. E-government has been implemented for a considerable time in developed countries. However, E-government services still face many challenges in their implementation and general adoption in Saudi Arabia. In addition, the literature review and the discussion identify the influential factors, such as quality of service, diffusion of innovation, computer and information literacy, culture, lack of awareness, technical infrastructure, website design, and security, that affect the citizens’ intention to adopt E-government services in Saudi Arabia. Consequently, these factors have been integrated in a new model that would influence citizen to adopt E-government services. Therefore, this research presents an integrated model for ascertaining the intention to adopt E-government services and thereby aiding governments in accessing what is required to increase adoption.
38-44
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary B.
3a594558-6921-4e82-8098-38cd8d4e8aa0
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary B.
3a594558-6921-4e82-8098-38cd8d4e8aa0

Alateyah, Sulaiman, Crowder, Richard M and Wills, Gary B. (2013) An integrated model for influencing Saudi Arabian citizens to adopt E-government services. International Conference on Cloud Computing and eGovernance., Dubai, United Arab Emirates. pp. 38-44 .

Record type: Conference or Workshop Item (Paper)

Abstract

This paper discusses E-government, in particular the challenges that face its development and widespread adoption in Saudi Arabia. E-government can be defined based on an existing set of requirements. E-government has been implemented for a considerable time in developed countries. However, E-government services still face many challenges in their implementation and general adoption in Saudi Arabia. In addition, the literature review and the discussion identify the influential factors, such as quality of service, diffusion of innovation, computer and information literacy, culture, lack of awareness, technical infrastructure, website design, and security, that affect the citizens’ intention to adopt E-government services in Saudi Arabia. Consequently, these factors have been integrated in a new model that would influence citizen to adopt E-government services. Therefore, this research presents an integrated model for ascertaining the intention to adopt E-government services and thereby aiding governments in accessing what is required to increase adoption.

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Published date: 19 June 2013
Venue - Dates: International Conference on Cloud Computing and eGovernance., Dubai, United Arab Emirates, 2013-06-18
Organisations: Electronic & Software Systems

Identifiers

Local EPrints ID: 356769
URI: http://eprints.soton.ac.uk/id/eprint/356769
PURE UUID: 5c269a66-c90a-4f10-bda0-f6db8286ec18
ORCID for Gary B. Wills: ORCID iD orcid.org/0000-0001-5771-4088

Catalogue record

Date deposited: 13 Sep 2013 09:06
Last modified: 07 Oct 2020 05:37

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