Trust: key elements in human supervisory control domains
Trust: key elements in human supervisory control domains
This study aimed to investigate the concept of trust within human supervisory control domains. Using repertory grid methodology, a small homogeneous sample of control engineers from two individual companies within the energy distribution industry were found to share a commonality in what they considered to be important characteristics of trust across three groups: intra-team, inter-team and technology. Sixty constructs were elicited which were reduced to 13 core constructs using content analysis. These were categorised into three separate dimensions; emotive, cognitive and behavioural. Differences were found, both within and between the three groups, according to participants' scored level of trust for each group. These results are discussed with a view to developing strategies that may enhance trusting behaviours, especially between teams in applied controlled settings.
human supervisory control, teams, technology, trust
92-100
Ashleigh, M.J.
f2a64ca7-435b-4ad7-8db5-33b735766e46
Stanton, N.A.
cf9f7f09-f43a-4b38-8b99-f281318ce899
2001
Ashleigh, M.J.
f2a64ca7-435b-4ad7-8db5-33b735766e46
Stanton, N.A.
cf9f7f09-f43a-4b38-8b99-f281318ce899
Ashleigh, M.J. and Stanton, N.A.
(2001)
Trust: key elements in human supervisory control domains.
Cognition, Work and Technology, 3 (2), .
(doi:10.1007/PL00011527).
Abstract
This study aimed to investigate the concept of trust within human supervisory control domains. Using repertory grid methodology, a small homogeneous sample of control engineers from two individual companies within the energy distribution industry were found to share a commonality in what they considered to be important characteristics of trust across three groups: intra-team, inter-team and technology. Sixty constructs were elicited which were reduced to 13 core constructs using content analysis. These were categorised into three separate dimensions; emotive, cognitive and behavioural. Differences were found, both within and between the three groups, according to participants' scored level of trust for each group. These results are discussed with a view to developing strategies that may enhance trusting behaviours, especially between teams in applied controlled settings.
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Published date: 2001
Keywords:
human supervisory control, teams, technology, trust
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Local EPrints ID: 35736
URI: http://eprints.soton.ac.uk/id/eprint/35736
ISSN: 1435-5558
PURE UUID: 6f2c0208-1303-4eb3-af58-c09fd57bed80
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Date deposited: 22 May 2006
Last modified: 16 Mar 2024 02:53
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Author:
N.A. Stanton
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