The impact of trust and confidentiality on strategic organisational change programmes: a case study of post-acquisition integration
The impact of trust and confidentiality on strategic organisational change programmes: a case study of post-acquisition integration
This paper explores the dynamics of trust and confidentiality during post-merger and acquisition integration planning. The case of a four-year integration programme in a FTSE100 healthcare organisation provides the context; with a specific focus on the scenario planning phase where participants were bound by a confidentiality agreement.
Factors relating to trust and confidentiality are identified as being problematic within the project integration team. Conflicts were apparent in communication needs, enforced short project timescales and value incongruence. Recommendations are suggested to alleviate the tensions created by these factors.
63-75
Harwood, I.
8f945742-3e33-445e-9665-0f613f35fc5b
Ashleigh, M.
f2a64ca7-435b-4ad7-8db5-33b735766e46
2005
Harwood, I.
8f945742-3e33-445e-9665-0f613f35fc5b
Ashleigh, M.
f2a64ca7-435b-4ad7-8db5-33b735766e46
Harwood, I. and Ashleigh, M.
(2005)
The impact of trust and confidentiality on strategic organisational change programmes: a case study of post-acquisition integration.
Strategic Change, 14 (2), .
(doi:10.1002/jsc.712).
Abstract
This paper explores the dynamics of trust and confidentiality during post-merger and acquisition integration planning. The case of a four-year integration programme in a FTSE100 healthcare organisation provides the context; with a specific focus on the scenario planning phase where participants were bound by a confidentiality agreement.
Factors relating to trust and confidentiality are identified as being problematic within the project integration team. Conflicts were apparent in communication needs, enforced short project timescales and value incongruence. Recommendations are suggested to alleviate the tensions created by these factors.
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Published date: 2005
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Local EPrints ID: 35789
URI: http://eprints.soton.ac.uk/id/eprint/35789
ISSN: 1086-1718
PURE UUID: 4601a758-3aab-48c0-99ea-e3ab145dfe8f
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Date deposited: 22 May 2006
Last modified: 16 Mar 2024 03:18
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I. Harwood
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