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Virtuality in human supervisory control: assessing the effects of psychological and social remoteness

Virtuality in human supervisory control: assessing the effects of psychological and social remoteness
Virtuality in human supervisory control: assessing the effects of psychological and social remoteness
Virtuality would seem to offer certain advantages for human supervisory control. First, it could provide a physical analogue of the 'real world' environment. Second, it does not require control room engineers to be in the same place as each other. In order to investigate these issues, a low-fidelity simulation of an energy distribution network was developed. The main aims of the research were to assess some of the psychological concerns associated with virtual environments. First, it may result in the social isolation of the people, and it may have dramatic effects upon the nature of the work. Second, a direct physical correspondence with the 'real world' may not best support human supervisory control activities. Experimental teams were asked to control an energy distribution network. Measures of team performance, group identity and core job characteristics were taken. In general terms, the results showed that teams working in the same location performed better than teams who were remote from one another.
scada, human supervisory control, interface design, team working
1366-5847
1215-1232
Stanton, Neville A.
771f9764-27d3-4a71-b8cc-909d600ab19b
Ashleigh, Melanie J.
f2a64ca7-435b-4ad7-8db5-33b735766e46
Roberts, Anthony D.
00b798d2-8a3a-4448-a0ea-5de4bfae524c
Xu, Francis
f6bad368-548e-4377-bd7f-3b781befd2b1
Stanton, Neville A.
771f9764-27d3-4a71-b8cc-909d600ab19b
Ashleigh, Melanie J.
f2a64ca7-435b-4ad7-8db5-33b735766e46
Roberts, Anthony D.
00b798d2-8a3a-4448-a0ea-5de4bfae524c
Xu, Francis
f6bad368-548e-4377-bd7f-3b781befd2b1

Stanton, Neville A., Ashleigh, Melanie J., Roberts, Anthony D. and Xu, Francis (2003) Virtuality in human supervisory control: assessing the effects of psychological and social remoteness. Ergonomics, 46 (12), 1215-1232. (doi:10.1080/00140130310001593586).

Record type: Article

Abstract

Virtuality would seem to offer certain advantages for human supervisory control. First, it could provide a physical analogue of the 'real world' environment. Second, it does not require control room engineers to be in the same place as each other. In order to investigate these issues, a low-fidelity simulation of an energy distribution network was developed. The main aims of the research were to assess some of the psychological concerns associated with virtual environments. First, it may result in the social isolation of the people, and it may have dramatic effects upon the nature of the work. Second, a direct physical correspondence with the 'real world' may not best support human supervisory control activities. Experimental teams were asked to control an energy distribution network. Measures of team performance, group identity and core job characteristics were taken. In general terms, the results showed that teams working in the same location performed better than teams who were remote from one another.

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More information

Published date: 2003
Keywords: scada, human supervisory control, interface design, team working

Identifiers

Local EPrints ID: 35923
URI: http://eprints.soton.ac.uk/id/eprint/35923
ISSN: 1366-5847
PURE UUID: b53280c1-17cc-4a8c-9382-1d7230b8986f
ORCID for Melanie J. Ashleigh: ORCID iD orcid.org/0000-0002-0583-0922

Catalogue record

Date deposited: 23 May 2006
Last modified: 16 Mar 2024 02:53

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Contributors

Author: Neville A. Stanton
Author: Anthony D. Roberts
Author: Francis Xu

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