An exploratory study of proposed factors to adopt e-government services
An exploratory study of proposed factors to adopt e-government services
Abstract—this paper discusses e-government, in particular the challenges that face adoption of e-government in Saudi Arabia. In this research we define e-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume services. e-government services still face many challenges in their implementation and general adoption in many countries including Saudi Arabia. In addition, the background and the discussion identify the influential factors that affect the citizens’ intention to adopt e-government services in Saudi Arabia. Consequently, these factors have been defined and categorized followed by an exploratory study to examine the importance of these factors. Therefore, this research has identified factors that determine if the citizen will adopt e-government services and thereby aiding governments in accessing what is required to increase adoption.
Alateyah, Sulaiman
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Crowder, Richard M.
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary B.
3a594558-6921-4e82-8098-38cd8d4e8aa0
30 November 2013
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M.
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary B.
3a594558-6921-4e82-8098-38cd8d4e8aa0
Alateyah, Sulaiman, Crowder, Richard M. and Wills, Gary B.
(2013)
An exploratory study of proposed factors to adopt e-government services.
International Journal of Advanced Computer Science and Applications, 4 (11).
(doi:10.14569/IJACSA.2013.041108).
Abstract
Abstract—this paper discusses e-government, in particular the challenges that face adoption of e-government in Saudi Arabia. In this research we define e-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume services. e-government services still face many challenges in their implementation and general adoption in many countries including Saudi Arabia. In addition, the background and the discussion identify the influential factors that affect the citizens’ intention to adopt e-government services in Saudi Arabia. Consequently, these factors have been defined and categorized followed by an exploratory study to examine the importance of these factors. Therefore, this research has identified factors that determine if the citizen will adopt e-government services and thereby aiding governments in accessing what is required to increase adoption.
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Paper_8-An_Exploratory_study_of_proposed_factors.pdf
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Published date: 30 November 2013
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EEE
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Local EPrints ID: 360248
URI: http://eprints.soton.ac.uk/id/eprint/360248
PURE UUID: f660dee9-a84f-4373-a4a9-cf0306b790e6
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Date deposited: 02 Dec 2013 10:01
Last modified: 15 Mar 2024 02:51
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Author:
Sulaiman Alateyah
Author:
Richard M. Crowder
Author:
Gary B. Wills
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