The University of Southampton
University of Southampton Institutional Repository

An exploratory study of proposed factors to adopt e-government services

An exploratory study of proposed factors to adopt e-government services
An exploratory study of proposed factors to adopt e-government services
Abstract—this paper discusses e-government, in particular the challenges that face adoption of e-government in Saudi Arabia. In this research we define e-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume services. e-government services still face many challenges in their implementation and general adoption in many countries including Saudi Arabia. In addition, the background and the discussion identify the influential factors that affect the citizens’ intention to adopt e-government services in Saudi Arabia. Consequently, these factors have been defined and categorized followed by an exploratory study to examine the importance of these factors. Therefore, this research has identified factors that determine if the citizen will adopt e-government services and thereby aiding governments in accessing what is required to increase adoption.
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M.
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary B.
3a594558-6921-4e82-8098-38cd8d4e8aa0
Alateyah, Sulaiman
2e8cfdee-9890-40cc-a79a-ec132506ee41
Crowder, Richard M.
ddeb646d-cc9e-487b-bd84-e1726d3ac023
Wills, Gary B.
3a594558-6921-4e82-8098-38cd8d4e8aa0

Alateyah, Sulaiman, Crowder, Richard M. and Wills, Gary B. (2013) An exploratory study of proposed factors to adopt e-government services. International Journal of Advanced Computer Science and Applications, 4 (11). (doi:10.14569/IJACSA.2013.041108).

Record type: Article

Abstract

Abstract—this paper discusses e-government, in particular the challenges that face adoption of e-government in Saudi Arabia. In this research we define e-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume services. e-government services still face many challenges in their implementation and general adoption in many countries including Saudi Arabia. In addition, the background and the discussion identify the influential factors that affect the citizens’ intention to adopt e-government services in Saudi Arabia. Consequently, these factors have been defined and categorized followed by an exploratory study to examine the importance of these factors. Therefore, this research has identified factors that determine if the citizen will adopt e-government services and thereby aiding governments in accessing what is required to increase adoption.

PDF
Paper_8-An_Exploratory_study_of_proposed_factors.pdf - Other
Download (439kB)

More information

Published date: 30 November 2013
Organisations: EEE

Identifiers

Local EPrints ID: 360248
URI: https://eprints.soton.ac.uk/id/eprint/360248
PURE UUID: f660dee9-a84f-4373-a4a9-cf0306b790e6
ORCID for Gary B. Wills: ORCID iD orcid.org/0000-0001-5771-4088

Catalogue record

Date deposited: 02 Dec 2013 10:01
Last modified: 06 Jun 2018 13:03

Export record

Altmetrics

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of https://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×