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Interprofessional care co-ordinators: the benefits and tensions associated with a new role in UK acute health care

Interprofessional care co-ordinators: the benefits and tensions associated with a new role in UK acute health care
Interprofessional care co-ordinators: the benefits and tensions associated with a new role in UK acute health care
While more flexible models of service delivery are being introduced in UK health and social care, little is known about the impact of new roles, particularly support worker roles, on the work of existing practitioners. This action research study aimed to explore the impact of one such new role, that of interprofessional care co-ordinators (IPCCs). The general (internal) medical service of a UK hospital uses IPCCs to provide support to the interprofessional team and, in doing so, promote efficiency of acute bed use. Using a range of methods, mainly qualitative, this action research study sought to explore the characteristics and impact of the role on interprofessional team working. While the role's flexibility, autonomy and informality contributed to success in meeting its intended objectives, these characteristics also caused some tensions with interprofessional colleagues. These benefits and tensions mirror wider issues associated with the current modernisation agenda in UK health care.
interprofessional, support worker, generic, flexibility, autonomy, informality
0020-7489
599-607
Bridges, Jackie
57e80ebe-ee5f-4219-9bbc-43215e8363cd
Meyer, Julienne
c4fc2052-b132-4749-9df3-41f012d7e90f
Glynn, Michael
d03c1d48-c5e6-47ad-aeca-d9ba09f29a34
Bentley, Jane
c2e1cf47-9907-465c-af8b-857930fd2af2
Reeves, Scott
e2eb3e81-672f-4e6b-8036-876897c9ccc5
Bridges, Jackie
57e80ebe-ee5f-4219-9bbc-43215e8363cd
Meyer, Julienne
c4fc2052-b132-4749-9df3-41f012d7e90f
Glynn, Michael
d03c1d48-c5e6-47ad-aeca-d9ba09f29a34
Bentley, Jane
c2e1cf47-9907-465c-af8b-857930fd2af2
Reeves, Scott
e2eb3e81-672f-4e6b-8036-876897c9ccc5

Bridges, Jackie, Meyer, Julienne, Glynn, Michael, Bentley, Jane and Reeves, Scott (2003) Interprofessional care co-ordinators: the benefits and tensions associated with a new role in UK acute health care. International Journal of Nursing Studies, 40 (6), 599-607. (doi:10.1016/S0020-7489(03)00040-3). (PMID:12834925)

Record type: Article

Abstract

While more flexible models of service delivery are being introduced in UK health and social care, little is known about the impact of new roles, particularly support worker roles, on the work of existing practitioners. This action research study aimed to explore the impact of one such new role, that of interprofessional care co-ordinators (IPCCs). The general (internal) medical service of a UK hospital uses IPCCs to provide support to the interprofessional team and, in doing so, promote efficiency of acute bed use. Using a range of methods, mainly qualitative, this action research study sought to explore the characteristics and impact of the role on interprofessional team working. While the role's flexibility, autonomy and informality contributed to success in meeting its intended objectives, these characteristics also caused some tensions with interprofessional colleagues. These benefits and tensions mirror wider issues associated with the current modernisation agenda in UK health care.

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More information

Published date: August 2003
Keywords: interprofessional, support worker, generic, flexibility, autonomy, informality
Organisations: Bio-Behavioural Sciences

Identifiers

Local EPrints ID: 360646
URI: https://eprints.soton.ac.uk/id/eprint/360646
ISSN: 0020-7489
PURE UUID: 2533c74a-542b-44f9-bc90-6889aec02b97
ORCID for Jackie Bridges: ORCID iD orcid.org/0000-0001-6776-736X

Catalogue record

Date deposited: 20 Dec 2013 15:17
Last modified: 19 Jul 2019 00:44

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