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Use of Satisfaction-Satisfaction Matrix (SSM) to evaluate E-Government services from the perspective of Japanese citizens and government service providers

Use of Satisfaction-Satisfaction Matrix (SSM) to evaluate E-Government services from the perspective of Japanese citizens and government service providers
Use of Satisfaction-Satisfaction Matrix (SSM) to evaluate E-Government services from the perspective of Japanese citizens and government service providers
Wong, Meng Seng
d8c4c6a1-3e98-41b2-81ac-30991a419a2e
Nishimoto, Hideki
8230be17-8f6e-4d01-b540-4ff6fbd68e61
Nishigaki, Yasuyuki
441b8698-9e47-41c5-acfb-db826be37886
Jackson, Stephen
d1ffbe12-d19f-40d7-8480-5507b1f99ae6
Wong, Meng Seng
d8c4c6a1-3e98-41b2-81ac-30991a419a2e
Nishimoto, Hideki
8230be17-8f6e-4d01-b540-4ff6fbd68e61
Nishigaki, Yasuyuki
441b8698-9e47-41c5-acfb-db826be37886
Jackson, Stephen
d1ffbe12-d19f-40d7-8480-5507b1f99ae6

Wong, Meng Seng, Nishimoto, Hideki, Nishigaki, Yasuyuki and Jackson, Stephen (2013) Use of Satisfaction-Satisfaction Matrix (SSM) to evaluate E-Government services from the perspective of Japanese citizens and government service providers. 24th Australasian Conference on Information Systems, Australia. 04 - 06 Dec 2013.

Record type: Conference or Workshop Item (Paper)

Full text not available from this repository.

More information

Published date: 4 December 2013
Venue - Dates: 24th Australasian Conference on Information Systems, Australia, 2013-12-04 - 2013-12-06
Organisations: Centre for Innovation & Enterprise

Identifiers

Local EPrints ID: 360715
URI: http://eprints.soton.ac.uk/id/eprint/360715
PURE UUID: fe0cfaa2-89e1-49fd-96df-0a9685e85769

Catalogue record

Date deposited: 06 Jan 2014 13:28
Last modified: 16 Jul 2019 21:15

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Contributors

Author: Meng Seng Wong
Author: Hideki Nishimoto
Author: Yasuyuki Nishigaki
Author: Stephen Jackson

University divisions

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