Stakeholder participation approach (SPA) and resource management information system design - an action research case study

Goddard, A., Connell, N., Phillip, I. and Bray, J. (1996) Stakeholder participation approach (SPA) and resource management information system design - an action research case study (Discussion Papers in Accounting and Management Science, 97-137) Southampton, UK. University of Southampton 26pp.

Abstract

Although a relatively large number of interpretive case studies have been published, concerned with understanding how accounting is perceived and used by practitioners, there are virtually no published case studies using interpretive methodologies to assist the development and design of practical resource management information systems. This paper is a contribution to such research and describes an action research project which evaluates a new methodology for the development of a comprehensive resource management system, incorporating service management, performance and costing information, to support the provision of services to an Elderly Care Group

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