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Narrative approaches to the transfer of organisational knowledge

Narrative approaches to the transfer of organisational knowledge
Narrative approaches to the transfer of organisational knowledge
Narratives, or stories, have been identified as one of the ways in which knowledge might be transferred, shared or exchanged in organisational settings. Beyond their identification, little consideration has been given to the ways in which narrative approaches can increase our understanding of the creation and dissemination of knowledge in organisations. This paper reflects upon some of the ways in which narrative approaches might contribute towards a better understanding of organisational knowledge management. It contributes to the debate on the nature and significance of the contextual features of organisational knowledge, particularly the role of tacit knowledge, and identifies some of the distinctions between formal and informal knowledge transfer mechanisms, which operate (with or without effective management) within organisations.
narrative, stories, storytelling, knowledge transfer, knowledge sharing, knowledge exchange, narrative engineering
1477-8238
184-193
Connell, N.A.D.
20c3599b-f2e6-49fb-9b95-870b421fc27e
Klein, Jonathan H.
639e04f0-059a-4566-9361-a4edda0dba7d
Meyer, Edgar
f2e4fe13-ba46-43e7-99e1-979cf3983c64
Connell, N.A.D.
20c3599b-f2e6-49fb-9b95-870b421fc27e
Klein, Jonathan H.
639e04f0-059a-4566-9361-a4edda0dba7d
Meyer, Edgar
f2e4fe13-ba46-43e7-99e1-979cf3983c64

Connell, N.A.D., Klein, Jonathan H. and Meyer, Edgar (2004) Narrative approaches to the transfer of organisational knowledge. Knowledge Management Research & Practice, 2 (3), 184-193. (doi:10.1057/palgrave.kmrp.8500034).

Record type: Article

Abstract

Narratives, or stories, have been identified as one of the ways in which knowledge might be transferred, shared or exchanged in organisational settings. Beyond their identification, little consideration has been given to the ways in which narrative approaches can increase our understanding of the creation and dissemination of knowledge in organisations. This paper reflects upon some of the ways in which narrative approaches might contribute towards a better understanding of organisational knowledge management. It contributes to the debate on the nature and significance of the contextual features of organisational knowledge, particularly the role of tacit knowledge, and identifies some of the distinctions between formal and informal knowledge transfer mechanisms, which operate (with or without effective management) within organisations.

Full text not available from this repository.

More information

Published date: December 2004
Keywords: narrative, stories, storytelling, knowledge transfer, knowledge sharing, knowledge exchange, narrative engineering

Identifiers

Local EPrints ID: 36192
URI: http://eprints.soton.ac.uk/id/eprint/36192
ISSN: 1477-8238
PURE UUID: 1214a08a-f92f-4792-a3af-70644742f7ab
ORCID for Jonathan H. Klein: ORCID iD orcid.org/0000-0002-5495-8738

Catalogue record

Date deposited: 22 May 2006
Last modified: 18 Feb 2021 16:33

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