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Managing communications in a crisis

Managing communications in a crisis
Managing communications in a crisis
The book deals with all aspects of communication management in a crisis.
Part I considers definitions of a crisis and the theory behind dealing with crisis communications, both externally and internally.
Part II explores the practicalities of crisis management communications, the identification of audiences and how each should be dealt with and by whom.
The third part of the book contains valuable checklists and succinct supporting information for the key aspects and roles of the communication process.
The combination of these three approaches will help you to develop your own crisis strategy, tailor-made for your organization.
0566082942
Gower Publishing
Ruff, Peter
14329c63-2c01-4b48-ae70-18bfb93708df
Aziz, Khalid
882fe99c-3a5d-433f-829d-cc05a29aecc0
Ruff, Peter
14329c63-2c01-4b48-ae70-18bfb93708df
Aziz, Khalid
882fe99c-3a5d-433f-829d-cc05a29aecc0

Ruff, Peter and Aziz, Khalid (2003) Managing communications in a crisis , Aldershot, UK. Gower Publishing, 192pp.

Record type: Book

Abstract

The book deals with all aspects of communication management in a crisis.
Part I considers definitions of a crisis and the theory behind dealing with crisis communications, both externally and internally.
Part II explores the practicalities of crisis management communications, the identification of audiences and how each should be dealt with and by whom.
The third part of the book contains valuable checklists and succinct supporting information for the key aspects and roles of the communication process.
The combination of these three approaches will help you to develop your own crisis strategy, tailor-made for your organization.

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More information

Published date: 2003

Identifiers

Local EPrints ID: 36340
URI: http://eprints.soton.ac.uk/id/eprint/36340
ISBN: 0566082942
PURE UUID: 302bef42-2271-4062-a869-f8c9a6929534

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Date deposited: 25 May 2006
Last modified: 11 Dec 2021 15:32

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Contributors

Author: Peter Ruff
Author: Khalid Aziz

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