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Modelling final outcome and length of call to improve efficiency in call scheduling

Modelling final outcome and length of call to improve efficiency in call scheduling
Modelling final outcome and length of call to improve efficiency in call scheduling
Durrant, Gabriele B.
14fcc787-2666-46f2-a097-e4b98a210610
Maslovskaya, Olga
9c979052-e9d7-4400-a657-38f1f9cd74d0
Smith, Peter W.F.
961a01a3-bf4c-43ca-9599-5be4fd5d3940
Durrant, Gabriele B.
14fcc787-2666-46f2-a097-e4b98a210610
Maslovskaya, Olga
9c979052-e9d7-4400-a657-38f1f9cd74d0
Smith, Peter W.F.
961a01a3-bf4c-43ca-9599-5be4fd5d3940

Durrant, Gabriele B., Maslovskaya, Olga and Smith, Peter W.F. (2013) Modelling final outcome and length of call to improve efficiency in call scheduling. International Workshop on Advances in Adaptive and Responsive Survey Design, CBS Netherlands, Netherlands. 09 - 10 Dec 2013.

Record type: Conference or Workshop Item (Other)

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More information

e-pub ahead of print date: 2013
Venue - Dates: International Workshop on Advances in Adaptive and Responsive Survey Design, CBS Netherlands, Netherlands, 2013-12-09 - 2013-12-10
Organisations: Statistical Sciences Research Institute

Identifiers

Local EPrints ID: 363512
URI: http://eprints.soton.ac.uk/id/eprint/363512
PURE UUID: 63963465-a2fc-42df-85e5-9a731ad74e29
ORCID for Olga Maslovskaya: ORCID iD orcid.org/0000-0003-3814-810X
ORCID for Peter W.F. Smith: ORCID iD orcid.org/0000-0003-4423-5410

Catalogue record

Date deposited: 25 Mar 2014 15:38
Last modified: 23 Feb 2023 02:47

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