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Using industrial processes to improve patient care

Using industrial processes to improve patient care
Using industrial processes to improve patient care
Might industrial processes improve quality, reduce waiting times, and enhance the working environment?
Radical thinking about the design of industrial processes over the last century has greatly improved the quality and efficiency of manufacturing and services. Similar methods to deliver higher quality health care at lower cost would be extremely valuable. In health care, however, we must also consider how patients feel about the processes and the extent to which they are able to exercise meaningful, informed choice.
0959-8138
162-164
Young, Terry
41f25b07-4223-4b1b-a035-00551301b317
Brailsford, Sally
634585ff-c828-46ca-b33d-7ac017dda04f
Connell, Con
20c3599b-f2e6-49fb-9b95-870b421fc27e
Davies, Ruth
8111134a-4e4b-4c6c-a251-1ce8b94e648a
Harper, Paul
a7621384-7333-41b8-ab4f-8e3b9d181958
Klein, Jonathan H.
639e04f0-059a-4566-9361-a4edda0dba7d
Young, Terry
41f25b07-4223-4b1b-a035-00551301b317
Brailsford, Sally
634585ff-c828-46ca-b33d-7ac017dda04f
Connell, Con
20c3599b-f2e6-49fb-9b95-870b421fc27e
Davies, Ruth
8111134a-4e4b-4c6c-a251-1ce8b94e648a
Harper, Paul
a7621384-7333-41b8-ab4f-8e3b9d181958
Klein, Jonathan H.
639e04f0-059a-4566-9361-a4edda0dba7d

Young, Terry, Brailsford, Sally, Connell, Con, Davies, Ruth, Harper, Paul and Klein, Jonathan H. (2004) Using industrial processes to improve patient care. BMJ, 328 (7432), 162-164. (doi:10.1136/bmj.328.7432.162).

Record type: Article

Abstract

Might industrial processes improve quality, reduce waiting times, and enhance the working environment?
Radical thinking about the design of industrial processes over the last century has greatly improved the quality and efficiency of manufacturing and services. Similar methods to deliver higher quality health care at lower cost would be extremely valuable. In health care, however, we must also consider how patients feel about the processes and the extent to which they are able to exercise meaningful, informed choice.

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More information

Published date: 2004
Organisations: Operational Research

Identifiers

Local EPrints ID: 36396
URI: http://eprints.soton.ac.uk/id/eprint/36396
ISSN: 0959-8138
PURE UUID: c9355510-f484-4ac3-856f-c1ec38a72097
ORCID for Sally Brailsford: ORCID iD orcid.org/0000-0002-6665-8230
ORCID for Jonathan H. Klein: ORCID iD orcid.org/0000-0002-5495-8738

Catalogue record

Date deposited: 23 May 2006
Last modified: 16 Mar 2024 02:41

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Contributors

Author: Terry Young
Author: Con Connell
Author: Ruth Davies
Author: Paul Harper

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