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Minimising the effects of dysfunctional corporate culture in estimation and evaluation processes: a constructively simple approach

Minimising the effects of dysfunctional corporate culture in estimation and evaluation processes: a constructively simple approach
Minimising the effects of dysfunctional corporate culture in estimation and evaluation processes: a constructively simple approach
This paper explores connections between subjective judgements about uncertainty and corporate culture which are relevant to everyone interested in estimating project parameters or interpreting estimates prepared by others. The basis of the discussion is a simple example, drawn from an actual case. It involves estimating the uncertain duration of a project activity in an organisation with two common cultural conditions: a ‘conspiracy of optimism’, and ‘irrational objectivity’. After considering some conventional approaches, the paper goes on to suggest a ‘constructively simple’ approach to estimation which is responsive to the emerging analysis and which also incorporates end-user adjustments to counter culturally driven uncertainties and bias.
culture, estimates, models, probabilities, uncertainty, project risk management, optimistic bias adjustments, subjectivity and objectivity
0263-7863
106-115
Chapman, C.B.
a4f4805b-b67d-4c4c-856b-78e01a2c89a0
Ward, S.C.
ac1bf683-4186-44e7-9f5e-4193ee4d03cd
Harwood, I.A.
8f945742-3e33-445e-9665-0f613f35fc5b
Chapman, C.B.
a4f4805b-b67d-4c4c-856b-78e01a2c89a0
Ward, S.C.
ac1bf683-4186-44e7-9f5e-4193ee4d03cd
Harwood, I.A.
8f945742-3e33-445e-9665-0f613f35fc5b

Chapman, C.B., Ward, S.C. and Harwood, I.A. (2006) Minimising the effects of dysfunctional corporate culture in estimation and evaluation processes: a constructively simple approach. International Journal of Project Management, 24 (2), 106-115. (doi:10.1016/j.ijproman.2005.08.004).

Record type: Article

Abstract

This paper explores connections between subjective judgements about uncertainty and corporate culture which are relevant to everyone interested in estimating project parameters or interpreting estimates prepared by others. The basis of the discussion is a simple example, drawn from an actual case. It involves estimating the uncertain duration of a project activity in an organisation with two common cultural conditions: a ‘conspiracy of optimism’, and ‘irrational objectivity’. After considering some conventional approaches, the paper goes on to suggest a ‘constructively simple’ approach to estimation which is responsive to the emerging analysis and which also incorporates end-user adjustments to counter culturally driven uncertainties and bias.

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More information

Published date: 2006
Keywords: culture, estimates, models, probabilities, uncertainty, project risk management, optimistic bias adjustments, subjectivity and objectivity

Identifiers

Local EPrints ID: 36409
URI: https://eprints.soton.ac.uk/id/eprint/36409
ISSN: 0263-7863
PURE UUID: fd775a7f-ee68-4734-ac5b-f287bc493f02
ORCID for I.A. Harwood: ORCID iD orcid.org/0000-0002-8647-2169

Catalogue record

Date deposited: 23 May 2006
Last modified: 06 Jun 2018 12:51

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