The University of Southampton
University of Southampton Institutional Repository

Performance management: TQM versus HRM - lessons learned

Soltani, E., Van der Meer, R., Gennard, J. and Williams, T. (2003) Performance management: TQM versus HRM - lessons learned Management Research News, 26, (8), pp. 38-49.

Record type: Article

Abstract

This article focuses on the key research findings and challenges pertaining to evaluation and managing the employee performance in the context of quality management derived from the literature survey, questionnaire survey, and a semi-structured interview survey. Topics include the generic criteria of the current HR performance evaluation systems, the main criteria of a quality-driven HR performance evaluation system, and the extent to which HR performance evaluation systems have been adjusted to integrate TQM requirements. Thus, the goal of the article is to review the published literature and highlight the actual practices and trends in the HR performance evaluation in organisational environments with a quality orientation. It concludes that by highlighting where we have made progress, acknowledge critical gaps, and attempt to stimulate additional research.

Full text not available from this repository.

More information

Published date: 2003
Keywords: human resource management, performance management, total quality management

Identifiers

Local EPrints ID: 36899
URI: http://eprints.soton.ac.uk/id/eprint/36899
ISSN: 0140-9174
PURE UUID: d6570995-abd9-42d3-bc63-fda89f21d100

Catalogue record

Date deposited: 24 May 2006
Last modified: 17 Jul 2017 15:43

Export record

Contributors

Author: E. Soltani
Author: R. Van der Meer
Author: J. Gennard
Author: T. Williams

University divisions

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×