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Modelling final outcome and length of call to improve efficiency in call scheduling

Modelling final outcome and length of call to improve efficiency in call scheduling
Modelling final outcome and length of call to improve efficiency in call scheduling
Durrant, Gabriele B.
14fcc787-2666-46f2-a097-e4b98a210610
Maslovskaya, Olga
9c979052-e9d7-4400-a657-38f1f9cd74d0
Smith, Peter W.F.
961a01a3-bf4c-43ca-9599-5be4fd5d3940
Durrant, Gabriele B.
14fcc787-2666-46f2-a097-e4b98a210610
Maslovskaya, Olga
9c979052-e9d7-4400-a657-38f1f9cd74d0
Smith, Peter W.F.
961a01a3-bf4c-43ca-9599-5be4fd5d3940

Durrant, Gabriele B., Maslovskaya, Olga and Smith, Peter W.F. (2014) Modelling final outcome and length of call to improve efficiency in call scheduling. Paradata Conference: From Survey Research to Practice, United Kingdom. 26 Jul 2014.

Record type: Conference or Workshop Item (Paper)

Full text not available from this repository.

More information

e-pub ahead of print date: 26 July 2014
Venue - Dates: Paradata Conference: From Survey Research to Practice, United Kingdom, 2014-07-26 - 2014-07-26
Organisations: Statistical Sciences Research Institute

Identifiers

Local EPrints ID: 368996
URI: https://eprints.soton.ac.uk/id/eprint/368996
PURE UUID: 75827724-00b4-4f9c-a53f-33e3c6d503ab
ORCID for Olga Maslovskaya: ORCID iD orcid.org/0000-0003-3814-810X
ORCID for Peter W.F. Smith: ORCID iD orcid.org/0000-0003-4423-5410

Catalogue record

Date deposited: 18 Sep 2014 13:49
Last modified: 30 Jul 2019 00:35

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