Shafti, F., Van der Meer, R. and Williams, T.M. (2003) Service operations, the question of productivity and quality management. European Operations Management Association (Euroma)- Production and Operations Management Society (POMS) Joint Conference, Lake Como, Italy. 15 - 17 Jun 2003.
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Published date: June 2003
Venue - Dates:
European Operations Management Association (Euroma)- Production and Operations Management Society (POMS) Joint Conference, Lake Como, Italy, 2003-06-15 - 2003-06-17
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Local EPrints ID: 36954
URI: http://eprints.soton.ac.uk/id/eprint/36954
PURE UUID: ade87bb9-9c29-4a57-a30d-0a87db7b6d11
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Date deposited: 28 Aug 2008
Last modified: 11 Dec 2021 15:34
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Contributors
Author:
F. Shafti
Author:
R. Van der Meer
Author:
T.M. Williams
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