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Service operations, the question of productivity and quality management

Service operations, the question of productivity and quality management
Service operations, the question of productivity and quality management
Shafti, F.
07740965-eb05-41ab-acda-eafa251663bc
Van der Meer, R.
4d4a0a75-7e24-4f4e-a6e3-8e3e10336380
Williams, T.M.
fb409365-0027-4db3-b401-58a8c8992639
Shafti, F.
07740965-eb05-41ab-acda-eafa251663bc
Van der Meer, R.
4d4a0a75-7e24-4f4e-a6e3-8e3e10336380
Williams, T.M.
fb409365-0027-4db3-b401-58a8c8992639

Shafti, F., Van der Meer, R. and Williams, T.M. (2003) Service operations, the question of productivity and quality management. European Operations Management Association (Euroma)- Production and Operations Management Society (POMS) Joint Conference, Lake Como, Italy. 15 - 17 Jun 2003.

Record type: Conference or Workshop Item (Paper)

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More information

Published date: June 2003
Venue - Dates: European Operations Management Association (Euroma)- Production and Operations Management Society (POMS) Joint Conference, Lake Como, Italy, 2003-06-15 - 2003-06-17

Identifiers

Local EPrints ID: 36954
URI: http://eprints.soton.ac.uk/id/eprint/36954
PURE UUID: ade87bb9-9c29-4a57-a30d-0a87db7b6d11

Catalogue record

Date deposited: 28 Aug 2008
Last modified: 11 Dec 2021 15:34

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Contributors

Author: F. Shafti
Author: R. Van der Meer
Author: T.M. Williams

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