Developing a smartphone app to enhance Oxfam's supply chain visibility

Cherrett, T.J., Shingleton, Duncan and Norton, Ben et al. (2014) Developing a smartphone app to enhance Oxfam's supply chain visibility International Journal of Logistics (doi:10.1080/13675567.2014.980794).


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This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users’ understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration

Item Type: Article
Digital Object Identifier (DOI): doi:10.1080/13675567.2014.980794
ISSNs: 1367-5567 (print)
Subjects: T Technology > T Technology (General)
Organisations: Transportation Group
ePrint ID: 370805
Date :
Date Event
10 November 2014Published
Date Deposited: 07 Nov 2014 15:48
Last Modified: 17 Apr 2017 07:06
Further Information:Google Scholar

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