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Developing a smartphone app to enhance Oxfam's supply chain visibility

Developing a smartphone app to enhance Oxfam's supply chain visibility
Developing a smartphone app to enhance Oxfam's supply chain visibility
This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users’ understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration
1367-5567
Cherrett, T.J.
e5929951-e97c-4720-96a8-3e586f2d5f95
Shingleton, Duncan
0a367ebb-eee5-4dc1-947d-5d737869ed8c
Norton, Ben
bd8c95a6-35cc-4863-80d7-545780cd2525
McLeod, F.N.
93da13ec-7f81-470f-8a01-9339e80abe98
Forey, Camille
f79c1262-0c6f-4929-8581-1990f71f141c
Dickinson, Janet
d645fb15-2567-4012-a442-8a7605be4860
Winstanley, Chris
828957cb-d56f-49a7-b7da-f263e9cea353
Davies, Nigel
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Speed, Chris
86b91777-0f09-4b62-a0f0-19be3e64b84a
Norgate, Sarah
3bc6ba7f-c1bf-4705-8a59-02c68431bfc1
Cherrett, T.J.
e5929951-e97c-4720-96a8-3e586f2d5f95
Shingleton, Duncan
0a367ebb-eee5-4dc1-947d-5d737869ed8c
Norton, Ben
bd8c95a6-35cc-4863-80d7-545780cd2525
McLeod, F.N.
93da13ec-7f81-470f-8a01-9339e80abe98
Forey, Camille
f79c1262-0c6f-4929-8581-1990f71f141c
Dickinson, Janet
d645fb15-2567-4012-a442-8a7605be4860
Winstanley, Chris
828957cb-d56f-49a7-b7da-f263e9cea353
Davies, Nigel
7bb375fa-5c2a-4711-8aa2-efb40fb807ca
Speed, Chris
86b91777-0f09-4b62-a0f0-19be3e64b84a
Norgate, Sarah
3bc6ba7f-c1bf-4705-8a59-02c68431bfc1

Cherrett, T.J., Shingleton, Duncan and Norton, Ben et al. (2014) Developing a smartphone app to enhance Oxfam's supply chain visibility International Journal of Logistics (doi:10.1080/13675567.2014.980794).

Record type: Article

Abstract

This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users’ understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration

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Accepted/In Press date: 21 October 2014
e-pub ahead of print date: 18 November 2014
Published date: November 2014
Organisations: Transportation Group

Identifiers

Local EPrints ID: 370805
URI: http://eprints.soton.ac.uk/id/eprint/370805
ISSN: 1367-5567
PURE UUID: 03d4c0b7-b915-4081-bc98-8c68ec6c1367
ORCID for F.N. McLeod: ORCID iD orcid.org/0000-0002-5784-9342

Catalogue record

Date deposited: 07 Nov 2014 15:48
Last modified: 31 Aug 2017 16:34

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Contributors

Author: T.J. Cherrett
Author: Duncan Shingleton
Author: Ben Norton
Author: F.N. McLeod ORCID iD
Author: Camille Forey
Author: Janet Dickinson
Author: Chris Winstanley
Author: Nigel Davies
Author: Chris Speed
Author: Sarah Norgate

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