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Developing a smartphone app to enhance Oxfam's supply chain visibility

Record type: Article

This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users’ understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration

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Cherrett, T.J., Shingleton, Duncan and Norton, Ben et al. (2014) Developing a smartphone app to enhance Oxfam's supply chain visibility International Journal of Logistics (doi:10.1080/13675567.2014.980794).

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Published date: 10 November 2014
Organisations: Transportation Group


Local EPrints ID: 370805
ISSN: 1367-5567
PURE UUID: 03d4c0b7-b915-4081-bc98-8c68ec6c1367
ORCID for F.N. McLeod: ORCID iD

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Date deposited: 07 Nov 2014 15:48
Last modified: 17 Jul 2017 21:48

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Author: T.J. Cherrett
Author: Duncan Shingleton
Author: Ben Norton
Author: F.N. McLeod ORCID iD
Author: Camille Forey
Author: Janet Dickinson
Author: Chris Winstanley
Author: Nigel Davies
Author: Chris Speed
Author: Sarah Norgate

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