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The role of work study in TQM

Brown, Stephen (1994) The role of work study in TQM The TQM Magazine, 6, (3), pp. 9-15. (doi:10.1108/09544789410057827).

Record type: Article


Links the role of work study to TQM and argues that work study methods can play an integral part in TQM. Argues that many TQM programmes fail because they do not have measurement techniques in place which TQM requires on an ongoing basis. Suggests that work study methods provide necessary tools and techniques for TQM.

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Published date: 1994
Keywords: improvement, measurement, performance indicators, standards, TQM, work study


Local EPrints ID: 37197
ISSN: 0954-478X
PURE UUID: 80b873e6-42db-4d9a-b20f-f2bd393d4d39

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Date deposited: 08 Mar 2007
Last modified: 17 Jul 2017 15:42

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Author: Stephen Brown

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