The role of work study in TQM

Brown, Stephen (1994) The role of work study in TQM The TQM Magazine, 6, (3), pp. 9-15. (doi:10.1108/09544789410057827).


Full text not available from this repository.


Links the role of work study to TQM and argues that work study methods can play an integral part in TQM. Argues that many TQM programmes fail because they do not have measurement techniques in place which TQM requires on an ongoing basis. Suggests that work study methods provide necessary tools and techniques for TQM.

Item Type: Article
Digital Object Identifier (DOI): doi:10.1108/09544789410057827
ISSNs: 0954-478X (print)
Keywords: improvement, measurement, performance indicators, standards, TQM, work study
ePrint ID: 37197
Date :
Date Event
Date Deposited: 08 Mar 2007
Last Modified: 16 Apr 2017 22:03
Further Information:Google Scholar

Actions (login required)

View Item View Item