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Managing the locals: employee relations in South Asian restaurants

Ram, Monder, Marlow, Sue and Patton, Dean (2001) Managing the locals: employee relations in South Asian restaurants Entrepreneurship & Regional Development, 13, (3), pp. 229-245. (doi:10.1080/08985620010029280).

Record type: Article


This paper examines the management of employee relations in South Asian firms in the UK independent restaurant sector. Key working practices pertaining to the employment relationship are examined in a particular socio-economic and spatial context. Acknowledging such contexts facilitates an appreciation of how ethnicity and employment relations interact, rather than abstracting culture from the material context in which it operates. Consistent with this analytic focus, a mixed embeddedness perspective (Kloosterman et al. 1999) is adopted which recognizes the importance of both economic and social aspects of ethnic minority entrepreneurship. A qualitative methodology, drawing upon 23 case histories (involving both employer and employee perspectives) is deployed. The indications from this research suggest that the employment relationship is an outcome of the fluid interaction of social, economic and geographical contexts. This renders problematic both culturalist and purely economic approaches to ethnic minority entrepreneurship. Future research should carefully consider how the employment relationship is influenced by its embeddedness within specific communities.

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Published date: 2001
Keywords: employee relations, ethnic minority, enterprise, social embeddedness
Organisations: Management


Local EPrints ID: 37227
ISSN: 0898-5626
PURE UUID: 2be20695-ebc1-444f-8741-600668e454e8

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Date deposited: 25 May 2006
Last modified: 17 Jul 2017 15:42

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Author: Monder Ram
Author: Sue Marlow
Author: Dean Patton

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