Social responsibility: application of good practices in the Cuban tourism and hospitality industry

Abstract

In a dynamic and constantly changing external environment, Social Responsibility in the tourism and hospitality industry is paramount for assuring a balance among, shareholders and internal/ external stakeholders, the environment inclusive. Socially responsibility has different forms and dimensions and its application more often than not, is content specific, as politics, economy, society, culture, technology, environment, and law, are taken into consideration. This makes its application not only difficult but also gives leeway to many companies to take advantage of unique local environments and conditions and especially in the developing world. This account aims to portray paradigms of social responsible practices in developing countries in an effort to depict good practices and highlight examples of malpractice.

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ORCID for Denise Baden: orcid.org/0000-0002-2736-4483

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