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Factors influencing GIS project implementation failure in the UK retailing industry

Factors influencing GIS project implementation failure in the UK retailing industry
Factors influencing GIS project implementation failure in the UK retailing industry
This paper presents a parsimonious framework to evaluate factors of GIS project implementation. The High Performance Equation proposed by Schermerhorn (Management for Productivity, Wiley, New York, 1984) is used to encapsulate the nature of ‘ability’, ‘effort’ and ‘support’ in successful implementation. This model is explained and its components elaborated. The model is then illustrated through a case study of the UK retailer NOWAY.
This company was evaluated using a case research design with pilot studies conducted in local authorities that at the time had more sophisticated GIS. NOWAY failed to effectively implement their GIS and the High Performance Equation helps to explain and illustrate why this occurred. Whilst not offering a total causal analysis of the failure of GIS implementation at NOWAY, this paper outlines the core factors that affected their GIS implementation process.
gis implementation, is implementation, implementation failure, project failure, case study research
0268-4012
73-82
Birks, David F.
affd0eaf-8fe4-4c5a-a378-99e03a28ee10
Nasirin, Syed
a16f5302-f4e0-409c-a8cf-8ca6d3b052eb
Zailami, S.H.M.
72e17aa7-f530-438f-82b7-1fdfbeb3f6b1
Birks, David F.
affd0eaf-8fe4-4c5a-a378-99e03a28ee10
Nasirin, Syed
a16f5302-f4e0-409c-a8cf-8ca6d3b052eb
Zailami, S.H.M.
72e17aa7-f530-438f-82b7-1fdfbeb3f6b1

Birks, David F., Nasirin, Syed and Zailami, S.H.M. (2003) Factors influencing GIS project implementation failure in the UK retailing industry. International Journal of Information Management, 23 (1), 73-82. (doi:10.1016/S0268-4012(02)00036-1).

Record type: Article

Abstract

This paper presents a parsimonious framework to evaluate factors of GIS project implementation. The High Performance Equation proposed by Schermerhorn (Management for Productivity, Wiley, New York, 1984) is used to encapsulate the nature of ‘ability’, ‘effort’ and ‘support’ in successful implementation. This model is explained and its components elaborated. The model is then illustrated through a case study of the UK retailer NOWAY.
This company was evaluated using a case research design with pilot studies conducted in local authorities that at the time had more sophisticated GIS. NOWAY failed to effectively implement their GIS and the High Performance Equation helps to explain and illustrate why this occurred. Whilst not offering a total causal analysis of the failure of GIS implementation at NOWAY, this paper outlines the core factors that affected their GIS implementation process.

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More information

Published date: 2003
Keywords: gis implementation, is implementation, implementation failure, project failure, case study research

Identifiers

Local EPrints ID: 37307
URI: http://eprints.soton.ac.uk/id/eprint/37307
ISSN: 0268-4012
PURE UUID: 217a3742-9ee1-4daf-a71b-675eb5344256

Catalogue record

Date deposited: 24 May 2006
Last modified: 08 Jan 2022 06:58

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Contributors

Author: David F. Birks
Author: Syed Nasirin
Author: S.H.M. Zailami

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