DSS Implementation in UK retail organisations: A GIS perspective
DSS Implementation in UK retail organisations: A GIS perspective
Geographical information systems (GIS) are becoming more prevalent in both day-to-day and strategic decision-making by retailers. Given the array of internal and external databases they use and integrate, and the human and organisational development needed, a most apposite description of how a GIS may be introduced for retailing decision-making is "system implementation". There is little published work on GIS implementation as applied to retailing. Retailers wishing to understand the critical success factors of implementation cannot assume that studies from other industries can provide simple generalisations. This article presents exploratory case studies developed using a grounded theory approach, reflecting GIS implementation experiences of British retailers. Three major retailers who have already developed and utilised their GIS to varying degrees are used in a case study.
decision support systems, DSS implementation, IS implementation, IS success, implementation success, grounded theory, case study research
325-336
Nasirin, S.
7a08e300-d303-4c38-80da-ae4a9e0ddaa7
Birks, D.F.
fcb7b5a0-45d0-45b4-8683-8d5b4e07cc6f
2003
Nasirin, S.
7a08e300-d303-4c38-80da-ae4a9e0ddaa7
Birks, D.F.
fcb7b5a0-45d0-45b4-8683-8d5b4e07cc6f
Nasirin, S. and Birks, D.F.
(2003)
DSS Implementation in UK retail organisations: A GIS perspective.
Information & Management, 40 (4), .
(doi:10.1016/S0378-7206(02)00015-0).
Abstract
Geographical information systems (GIS) are becoming more prevalent in both day-to-day and strategic decision-making by retailers. Given the array of internal and external databases they use and integrate, and the human and organisational development needed, a most apposite description of how a GIS may be introduced for retailing decision-making is "system implementation". There is little published work on GIS implementation as applied to retailing. Retailers wishing to understand the critical success factors of implementation cannot assume that studies from other industries can provide simple generalisations. This article presents exploratory case studies developed using a grounded theory approach, reflecting GIS implementation experiences of British retailers. Three major retailers who have already developed and utilised their GIS to varying degrees are used in a case study.
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Published date: 2003
Keywords:
decision support systems, DSS implementation, IS implementation, IS success, implementation success, grounded theory, case study research
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Local EPrints ID: 37308
URI: http://eprints.soton.ac.uk/id/eprint/37308
ISSN: 0378-7206
PURE UUID: e3713caf-e023-4647-94d1-95c7065695cf
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Date deposited: 24 May 2006
Last modified: 15 Mar 2024 07:58
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Author:
S. Nasirin
Author:
D.F. Birks
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