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Designing for citizen data analysis: a cross-sectional case study of a multi-domain citizen science platform

Designing for citizen data analysis: a cross-sectional case study of a multi-domain citizen science platform
Designing for citizen data analysis: a cross-sectional case study of a multi-domain citizen science platform
Designing an effective and sustainable citizen science (CS)
project requires consideration of a great number of factors.
This makes the overall process unpredictable, even when a
sound, user-centred design approach is followed by an experienced
team of UX designers. Moreover, when such systems
are deployed, the complexity of the resulting interactions
challenges any attempt to generalisation from retrospective
analysis. In this paper, we present a case study of the
largest single platform of citizen driven data analysis projects
to date, the Zooniverse. By eliciting, through structured reflection,
experiences of core members of its design team, our
grounded analysis yielded four sets of themes, focusing on
Task Specificity, Community Development, Task Design and
Public Relations and Engagement. For each, we propose a
set of design claims (DCs), drawing comparisons to the literature
on crowdsourcing and online communities to contextualise
our findings.
citizen science, crowdsourcing, online communities
1-10
Tinati, Ramine
f74a0556-6a04-40c5-8bcf-6f5235dbf687
Van Kleek, Max
4d869656-cd47-4cdf-9a4f-697fa9ba4105
Simperl, E.
40261ae4-c58c-48e4-b78b-5187b10e4f67
Luczak-Rösch, Markus
6cfe587f-e02c-48e8-b2b8-543952ab50a7
Simpson, Robert
2b7dcf98-8712-46bf-ac32-8782a9955aef
Shadbolt, Nigel
5c5acdf4-ad42-49b6-81fe-e9db58c2caf7
Tinati, Ramine
f74a0556-6a04-40c5-8bcf-6f5235dbf687
Van Kleek, Max
4d869656-cd47-4cdf-9a4f-697fa9ba4105
Simperl, E.
40261ae4-c58c-48e4-b78b-5187b10e4f67
Luczak-Rösch, Markus
6cfe587f-e02c-48e8-b2b8-543952ab50a7
Simpson, Robert
2b7dcf98-8712-46bf-ac32-8782a9955aef
Shadbolt, Nigel
5c5acdf4-ad42-49b6-81fe-e9db58c2caf7

Tinati, Ramine, Van Kleek, Max, Simperl, E., Luczak-Rösch, Markus, Simpson, Robert and Shadbolt, Nigel (2015) Designing for citizen data analysis: a cross-sectional case study of a multi-domain citizen science platform ACM CHI Conference on Human Factors in Computing Systems 2014 (CHI2015), pp. 1-10.

Record type: Article

Abstract

Designing an effective and sustainable citizen science (CS)
project requires consideration of a great number of factors.
This makes the overall process unpredictable, even when a
sound, user-centred design approach is followed by an experienced
team of UX designers. Moreover, when such systems
are deployed, the complexity of the resulting interactions
challenges any attempt to generalisation from retrospective
analysis. In this paper, we present a case study of the
largest single platform of citizen driven data analysis projects
to date, the Zooniverse. By eliciting, through structured reflection,
experiences of core members of its design team, our
grounded analysis yielded four sets of themes, focusing on
Task Specificity, Community Development, Task Design and
Public Relations and Engagement. For each, we propose a
set of design claims (DCs), drawing comparisons to the literature
on crowdsourcing and online communities to contextualise
our findings.

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More information

Accepted/In Press date: 17 April 2015
Keywords: citizen science, crowdsourcing, online communities
Organisations: Web & Internet Science

Identifiers

Local EPrints ID: 373560
URI: http://eprints.soton.ac.uk/id/eprint/373560
PURE UUID: 7eb9ed81-a408-4613-86f0-38736990c51f
ORCID for E. Simperl: ORCID iD orcid.org/0000-0003-1722-947X

Catalogue record

Date deposited: 22 Jan 2015 11:45
Last modified: 11 Aug 2017 08:40

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Contributors

Author: Ramine Tinati
Author: Max Van Kleek
Author: E. Simperl ORCID iD
Author: Markus Luczak-Rösch
Author: Robert Simpson
Author: Nigel Shadbolt

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