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Stakeholder conceptions of quality in single company management education

Stakeholder conceptions of quality in single company management education
Stakeholder conceptions of quality in single company management education
Acknowledging the claims of stakeholders is part of the new lexicon of higher education management. Institutions, through mission statements, now explicitly recognise their obligation to meet the needs of a range of stakeholders such as students, employers, professional associations, the government, the academic community, and wider society. However, while it is easy to list stakeholders, and promise to safeguard their various interests at the institutional level, significant conflicts can arise in managing their competing claims. Previously, stakeholder mapping has focused attention at the institutional level although the practical responsibility for managing these relationships often occurs at the micro or programme level. Drawing on interviews with programme leaders and lecturers involved in single company management education programmes, this paper explores lecturer understandings of stakeholder interests and relates these findings to different conceptions of quality. It is argued that such programmes face particular challenges in managing multiple, and often conflicting, stakeholder interests and expectations
77-84
Macfarlane, Bruce
3e2b9eb0-1772-4642-bb51-ab49cc5b748c
Lomas, Laurie
ff27ca1f-3ad8-4875-a9ca-c2c2e0956b6f
Macfarlane, Bruce
3e2b9eb0-1772-4642-bb51-ab49cc5b748c
Lomas, Laurie
ff27ca1f-3ad8-4875-a9ca-c2c2e0956b6f

Macfarlane, Bruce and Lomas, Laurie (1999) Stakeholder conceptions of quality in single company management education. Quality Assurance in Education, 7 (2), 77-84. (doi:10.1108/09684889910269560).

Record type: Article

Abstract

Acknowledging the claims of stakeholders is part of the new lexicon of higher education management. Institutions, through mission statements, now explicitly recognise their obligation to meet the needs of a range of stakeholders such as students, employers, professional associations, the government, the academic community, and wider society. However, while it is easy to list stakeholders, and promise to safeguard their various interests at the institutional level, significant conflicts can arise in managing their competing claims. Previously, stakeholder mapping has focused attention at the institutional level although the practical responsibility for managing these relationships often occurs at the micro or programme level. Drawing on interviews with programme leaders and lecturers involved in single company management education programmes, this paper explores lecturer understandings of stakeholder interests and relates these findings to different conceptions of quality. It is argued that such programmes face particular challenges in managing multiple, and often conflicting, stakeholder interests and expectations

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Published date: 1999
Organisations: Southampton Education School

Identifiers

Local EPrints ID: 374035
URI: http://eprints.soton.ac.uk/id/eprint/374035
PURE UUID: e0b51eec-d70b-4702-8006-b7d36031106c

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Date deposited: 02 Feb 2015 13:19
Last modified: 15 Jul 2019 21:31

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