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Disconnection: the user voice within the wound dressing supply chain

Disconnection: the user voice within the wound dressing supply chain
Disconnection: the user voice within the wound dressing supply chain
Aim: this study examined the user voice in England’s National Health Service (NHS) wound dressing supply chain.

Background: the impetus for this work came from involvement in a collaboration between industry and clinicians, entitled Woundcare Research for Appropriate Products. Experiences from that study highlighted the notable absence of research about the impact of the supply chain on the users of dressings.

Method: interview data are presented following an outline of the grounded theory method used. These data were obtained from key stakeholders (n = 41) within the wound dressing supply chain such as nurses, manufacturers, distributors, professional organizations, government organizations and user groups.

Results: the consequences of supply disconnection revealed haphazard supply, unmet user needs and lack of information transfer between player groups.

Conclusions and implications for nursing management: these consequences explain the lack of user voice in the supply chain and have far-reaching implications for nursing management, through purchasing decisions and nurses’ management of wound care
0966-0429
204-213
Campling, N.
0e0410b0-a9cd-486d-a51f-20d80df04791
Grocott, P.
b40aff9b-97fe-4067-8226-b099fb40921d
Cowley, S.
4c833870-69f9-4123-b651-2ecbafdb5a11
Campling, N.
0e0410b0-a9cd-486d-a51f-20d80df04791
Grocott, P.
b40aff9b-97fe-4067-8226-b099fb40921d
Cowley, S.
4c833870-69f9-4123-b651-2ecbafdb5a11

Campling, N., Grocott, P. and Cowley, S. (2008) Disconnection: the user voice within the wound dressing supply chain. Journal of Nursing Management, 16 (2), 204-213. (doi:10.1111/j.1365-2834.2007.00818.x).

Record type: Article

Abstract

Aim: this study examined the user voice in England’s National Health Service (NHS) wound dressing supply chain.

Background: the impetus for this work came from involvement in a collaboration between industry and clinicians, entitled Woundcare Research for Appropriate Products. Experiences from that study highlighted the notable absence of research about the impact of the supply chain on the users of dressings.

Method: interview data are presented following an outline of the grounded theory method used. These data were obtained from key stakeholders (n = 41) within the wound dressing supply chain such as nurses, manufacturers, distributors, professional organizations, government organizations and user groups.

Results: the consequences of supply disconnection revealed haphazard supply, unmet user needs and lack of information transfer between player groups.

Conclusions and implications for nursing management: these consequences explain the lack of user voice in the supply chain and have far-reaching implications for nursing management, through purchasing decisions and nurses’ management of wound care

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More information

Accepted/In Press date: 12 July 2007
Published date: 4 February 2008
Organisations: Faculty of Health Sciences

Identifiers

Local EPrints ID: 376764
URI: https://eprints.soton.ac.uk/id/eprint/376764
ISSN: 0966-0429
PURE UUID: 87849408-f466-492f-bead-82b4fe351710

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Date deposited: 08 May 2015 14:10
Last modified: 17 Jul 2017 21:06

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Contributors

Author: N. Campling
Author: P. Grocott
Author: S. Cowley

University divisions

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